Customer Experience & Process Improvement Lead in Cambridge

Customer Experience & Process Improvement Lead in Cambridge

Cambridge Full-Time No working from home possible
Cambridge City Council

Cambridge City Council is seeking a proactive and organised individual to support delivery of projects and training within the Customer Support team. The role drives continuous improvement for better customer experience and efficiency.

Key responsibilities include project planning, data analysis, and managing the complaints process. This fixed-term position offers excellent development opportunities and flexibility in working arrangements.

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Cambridge City Council

Contact Details:

Cambridge City Council Recruitment Team