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- Tasks: Design efficient business processes and manage customer enquiries in a dynamic environment.
- Company: Join a collaborative team at Cambridge City Council, promoting inclusivity and diversity.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in building control while developing your skills in a supportive team.
- Qualifications: Strong organisational skills, attention to detail, and excellent communication abilities.
- Other info: Enjoy a full-time role with a focus on continuous improvement and high performance.
The predicted salary is between 32597 - 36363 £ per year.
Cambridge City, Huntingdonshire and South Cambridgeshire District Councils operate a Shared Service for Building Control, with a dedicated Operations team to support the business needs of the service.
As a Building Control Operations Officer, you will play a key part in helping to design lean business processes and workflow to meet performance targets using information systems.
Key Responsibilities:- Registering, validating and interpreting plans to determine the appropriate fees and ensure standard operating procedures are followed and internal targets achieved.
- Handling customer enquiries by email and phone, including taking payments and monitoring building control mailboxes.
- Providing advice and guidance.
- Maintaining records and producing and issuing Completion Certificates.
To be successful in this role you will be well organised and methodical with great attention to detail. With excellent communication skills, both written and oral you will have experience of meeting deadlines and working under pressure. We will look to you to work flexibly within a team that embraces change, maintains high performance and strives for continuous improvements.
Details:- Hours: This is a full-time role, for 37 hours per week.
- Working Pattern: Monday – Friday
- Contract: Permanent
- Salary: £32,597 – £36,363 per annum (City Pay Band 4)
- Location: Tri-location. This is flexible – working in Cambridge, Huntingdon or Cambourne or at one of our offices or working from home.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Building Control Operations Officer in Cambridge employer: Cambridge City Council
Contact Detail:
Cambridge City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Control Operations Officer in Cambridge
✨Tip Number 1
Get to know the company! Research Cambridge City, Huntingdonshire, and South Cambridgeshire District Councils. Understanding their values and operations will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves handling customer enquiries, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed deadlines and worked under pressure in the past. This will demonstrate that you can thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Building Control Operations Officer in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with building control processes and customer service. We want to see how your skills align with the key responsibilities outlined in the job description.
Show Off Your Organisational Skills: Since being well-organised is crucial for this role, give examples of how you've successfully managed tasks or projects in the past. We love seeing candidates who can juggle multiple responsibilities while keeping everything on track!
Communicate Clearly: Your written communication skills are vital, so ensure your application is clear and concise. We appreciate a good structure, so use headings and bullet points where necessary to make it easy for us to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Cambridge City Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Building Control Operations Officer. Brush up on your knowledge of building regulations, standard operating procedures, and how to handle customer enquiries effectively. This will show that you're not just interested in the role but also prepared for it.
✨Show Off Your Organisational Skills
Since this role requires great attention to detail and organisation, be ready to share examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to meet deadlines under pressure.
✨Communicate Clearly
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to demonstrate your interest and engagement. Remember, it's a two-way street!
✨Embrace Change and Flexibility
The job description mentions a team that embraces change. Be prepared to discuss how you've adapted to changes in previous roles. Share specific instances where you contributed to continuous improvements or streamlined processes, as this will resonate well with the interviewers.