At Cambridge City Council we work hard to improve the lives of local residents, and we value everyone who works with us, no matter what their role. We are committed to supporting and developing our staff and have an exciting opportunity for a creative and agile thinker who will work with our Public Safety Team to reduce anti-social behaviour in the city. You will respond to complaints of anti-social behaviour and serious neighbour nuisance, carry out investigations, attend court and be responsible for maintaining records related to your own case load.
About You
- A good understanding of the issues surrounding crime and anti-social behaviour.
- Knowledge of current Government legislation and tools available to deal with ASB
- The ability to work independently as well as part of a team.
- Excellent interpersonal skills and a flair for partnership working.
- Strong organisational skills
- Excellent attention to detail
- Accurate case file management
- The ability to prioritise workload and work to deadlines.
The sucessful candidate will need the ability to travel around the city for appointments and meetings (some of which may be in the evening)
The sucessful candidate will be required to complete an Enhanced DBS
Join a team where your work makes a difference. We’re committed to creating a supportive, inclusive and rewarding workplace where you can develop your skills, achieve your ambitions and make a real impact. Alongside meaningful work and opportunities to grow, we offer a wide range of benefits to support your wellbeing, work-life balance and future, including:
- Learning and Development- A range of learning opportunities and resources to help you build your skills and progress your career, with achievements recognised through Digital Badges where applicable.
- A great pension- access to the Local Government Pension Scheme(LGPS) with the option to make Additional Voluntary Contributions through Shared AVC.
- Flexible Working- Agile and flexible working options to help you balance work with life outside work.
- Generous annual leave- starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave.
- Family-friendly benefits- A range of family-friendly policies and Flexible Bank Holidays.
- Make a difference beyond your role - Paid volunteering hours each year, giving you time to support a cause that matters to you.
- Support for your wellbeing- Confidential support through our Employee Assistance Programme and access to the Your Care wellbeing platform.
- Recognition and appreciation- Opportunities to celebrate achievements, recognise colleagues and receive awards; including through our annual staff awards ceremony.
- Professional Development- Professional membership fees covered where applicable to your role.
- Savings on everyday essentials- Salary sacrifice schemes including Cycle to Work, gym membership and home & electronics purchases.
- Exclusive lifestyle discounts- Access to more than 750 discounts across leading retailers, restaurants, supermarkets, attractions and more.
- Free swimming- Enjoy free swimming at CCC swimming pools.
- Help with commuting- A subsidy towards public transport.
- Relocation support- Relocation assistance may be available in approved cases.
- Pay progression- Pay and award progression negotiated annually.
Hours:
This is a full-time role, for 37 hours per week.
Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern:
Monday - Friday 9 - 5
Contract:
Permanent
Salary:
£38,510 - £ 43,150 (City Pay Band 5), pro rata for part time.
Location:
This is flexible - working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly. There will also be the requirement to go onsite to various locations within the city that are not council offices.
If you would like an informal chat, please contact Rachel Fairhead Rachel.Fairhead@cambridge.gov.uk
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
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ASB Officer in Cambridge employer: Cambridge City Council
Cambridge City Council is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Customer Service Advisor, you will have access to a variety of learning opportunities, flexible working arrangements, and a generous benefits package, including a Local Government Pension Scheme and annual leave purchasing options. Working in the heart of Cambridge, you'll play a vital role in assisting residents while enjoying a collaborative environment that values resilience and adaptability.
