Business Improvement Officer

Business Improvement Officer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Cambridge City Council

At a Glance

  • Tasks: Support projects and training to enhance customer service and drive improvements.
  • Company: Local Council focused on community engagement and service excellence.
  • Benefits: Flexible working hours, professional development, and a supportive team environment.
  • Other info: Opportunity for career growth within a dynamic public service environment.
  • Why this job: Make a real difference in customer experience and contribute to community improvement.
  • Qualifications: Strong organisational skills and a proactive approach to problem-solving.

The predicted salary is between 30000 - 40000 £ per year.

We are looking for a proactive and organised individual to support the delivery of projects, training, and service improvements within our Customer Support team. This role plays a key part in driving continuous improvement, improving customer experience, and increasing efficiency across the Council. Working closely with Customer Support, Web.

Business Improvement Officer employer: Cambridge City Council

As a Business Improvement Officer in Cambridge, you will join a dynamic team dedicated to enhancing customer support services and driving meaningful change within the Council. Our collaborative work culture fosters innovation and professional growth, offering ample opportunities for training and development while making a tangible impact on the community. With a focus on continuous improvement and employee well-being, we provide a supportive environment where your contributions are valued and recognised.

Cambridge City Council

Contact Details:

Cambridge City Council Recruitment Team

We think you need these skills to ace Business Improvement Officer

Project Management
Customer Support
Continuous Improvement
Organisational Skills
Proactivity
Service Improvement
Training Delivery