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- Tasks: Engage residents in decision-making and coordinate community events for positive outcomes.
- Company: Cambridge City Council, committed to inclusive engagement and community voice.
- Benefits: Competitive salary, flexible working patterns, and a supportive work environment.
- Other info: Full-time role with opportunities for career development and collaboration.
- Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
- Qualifications: Passion for community engagement and experience in coordinating projects.
The predicted salary is between 37280 - 41771 £ per year.
The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.
In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.
Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.
Contract: Maternity Cover - 13-Months
Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.
Location: Cambridge 50% of week is office based or out on estate.
If you would like an informal chat, please contact Emily Downey.
Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Resident Engagement Officer - Cambridge in Bury employer: Cambridge City Council
Contact Detail:
Cambridge City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Engagement Officer - Cambridge in Bury
✨Tip Number 1
Get to know the Council's values and mission. When you’re chatting with colleagues or at events, drop in how your passion for community engagement aligns with their goals. It shows you’re not just interested in the role, but you genuinely care about making a difference.
✨Tip Number 2
Network like a pro! Attend local events or community meetings where you can meet current employees or stakeholders. Building those connections can give you insider info and might even lead to a friendly referral when it comes time to apply.
✨Tip Number 3
Be proactive in showcasing your skills. If you’ve led any community projects or initiatives, share those stories during conversations. Real-life examples of your work can make you stand out and show you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you have any questions or need help, we’re here to support you every step of the way.
We think you need these skills to ace Resident Engagement Officer - Cambridge in Bury
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Resident Engagement Officer role is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities mentioned.
Be Personal: When you're crafting your application, let your personality shine through! Share your passion for community engagement and how you’ve made a difference in previous roles. We love seeing genuine enthusiasm!
Tailor Your Application: Don’t just send a generic application. Tailor it to highlight your relevant experience and skills that match the job description. Show us why you’re the perfect fit for this specific role at Cambridge City Council.
Apply Through Our Website: Make sure to apply through our website for a smooth process. It’s super easy! Just click ‘Apply Online’ and follow the steps. We can’t wait to see your application!
How to prepare for a job interview at Cambridge City Council
✨Know Your Community
Familiarise yourself with the local community and its needs. Research recent engagement events or initiatives that the Council has undertaken. This will show your passion for inclusive engagement and help you discuss how you can contribute to strengthening tenant and leaseholder voices.
✨Showcase Your Coordination Skills
Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to work with diverse groups and manage multiple tasks, as this role requires strong organisational skills to handle consultations and resident-led projects.
✨Emphasise Team Collaboration
This role involves working closely with various teams and community partners. Be ready to discuss how you've collaborated in the past, focusing on your communication skills and ability to build relationships. Mention any experience you have with advisory boards or similar groups.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about how you would handle a situation where residents are unhappy with a service. Prepare to demonstrate your approach to resolving conflicts and ensuring positive outcomes for tenants and leaseholders.