Resident Engagement Officer - Cambridge in Bedford
Resident Engagement Officer - Cambridge

Resident Engagement Officer - Cambridge in Bedford

Bedford Full-Time 37280 - 41771 £ / year (est.) No home office possible
Cambridge City Council

At a Glance

  • Tasks: Engage with residents to shape services and coordinate community events.
  • Company: Cambridge City Council, committed to inclusive engagement and community voice.
  • Benefits: Competitive salary, flexible working patterns, and a supportive team environment.
  • Other info: Full-time role with opportunities for career development and diverse experiences.
  • Why this job: Make a real difference in the lives of Cambridge’s tenants and leaseholders.
  • Qualifications: Passion for community engagement and strong communication skills.

The predicted salary is between 37280 - 41771 £ per year.

The Resident Engagement Officer plays a key role in strengthening how tenants and leaseholders shape the services they receive. You’ll develop meaningful opportunities for residents to participate in local decision‑making, ensuring the Council meets its responsibilities as a registered landlord.

In this dynamic and people‑focused role, you’ll coordinate engagement events, consultations, surveys and resident‑led projects, while supporting tenant and leaseholder representatives and the Housing Advisory Board. Working closely with teams across the Council and community partners, this role is ideal for someone passionate about inclusive engagement, community voice and delivering positive outcomes for Cambridge’s tenants and leaseholders.

Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.

Working Pattern: 37 hrs, to be worked between Monday – Friday, covering the core hours of the service. Occasional evenings and weekends, in line with the role requirements.

Contract: Maternity Cover - 13-Months

Salary: £37,280 - £41,771 per annum City Pay Band 5, pro rata for part time.

Location: Cambridge 50% of week is office based or out on estate.

If you would like an informal chat, please contact Emily Downey.

Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Resident Engagement Officer - Cambridge in Bedford employer: Cambridge City Council

Cambridge City Council is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that empowers employees to make a real difference in the community. As a Resident Engagement Officer, you will have the opportunity to engage directly with tenants and leaseholders, shaping services that enhance their living experience while benefiting from professional development opportunities and a supportive environment. With flexible working patterns available and a commitment to diversity, this role offers a meaningful career path in the heart of Cambridge.
Cambridge City Council

Contact Detail:

Cambridge City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Engagement Officer - Cambridge in Bedford

✨Tip Number 1

Network like a pro! Reach out to colleagues and connections within the Council. They might have insights or even know about upcoming opportunities that aren't widely advertised.

✨Tip Number 2

Get involved in community events! Attend local meetings or workshops related to resident engagement. This not only boosts your visibility but also shows your commitment to the role.

✨Tip Number 3

Prepare for informal chats! If you can, have a casual conversation with Emily Downey or others in the team. It’s a great way to express your enthusiasm and get a feel for the team culture.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team.

We think you need these skills to ace Resident Engagement Officer - Cambridge in Bedford

Community Engagement
Event Coordination
Consultation Skills
Survey Design
Project Management
Stakeholder Management
Communication Skills
Inclusivity Advocacy
Team Collaboration
Problem-Solving Skills
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Know Your Audience: When writing your application, keep in mind that we’re looking for someone who’s passionate about community engagement. Use language that reflects your understanding of tenant and leaseholder needs, and show us how you can make a difference in their lives.

Be Specific: Don’t just tell us you have experience; show us! Include specific examples of past projects or events you’ve coordinated that relate to resident engagement. This helps us see how your skills align with the role.

Show Your Passion: We want to see your enthusiasm for inclusive engagement and community voice. Let your personality shine through in your application, and explain why this role excites you and how you can contribute to positive outcomes for Cambridge’s residents.

Apply Through Our Website: Make sure to apply through our website by clicking ‘Apply Online’. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Cambridge City Council

✨Know Your Community

Familiarise yourself with the local community and its needs. Research recent engagement initiatives and understand how they’ve impacted residents. This will show your passion for inclusive engagement and help you connect with the interviewers.

✨Showcase Your Coordination Skills

Prepare examples of past experiences where you've successfully coordinated events or projects. Highlight your ability to manage multiple stakeholders and ensure everyone’s voice is heard, as this is crucial for the Resident Engagement Officer role.

✨Engage with the Council's Values

Understand the values and responsibilities of the Council as a registered landlord. Be ready to discuss how you can contribute to these values through your work, especially in terms of tenant and leaseholder engagement.

✨Ask Thoughtful Questions

Prepare insightful questions about the role and the Council’s approach to resident engagement. This not only shows your interest but also gives you a chance to demonstrate your understanding of the challenges and opportunities in the community.

Resident Engagement Officer - Cambridge in Bedford
Cambridge City Council
Location: Bedford

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