Housing Advisor - Cambridge in Balsham

Housing Advisor - Cambridge in Balsham

Balsham Full-Time 37280 - 41771 £ / year (est.) Home office (partial)
Cambridge City Council

At a Glance

  • Tasks: Provide tailored housing advice and support to prevent homelessness.
  • Company: Join a dynamic team at the Cambridge City Council.
  • Benefits: Generous annual leave, flexible working, and professional development opportunities.
  • Other info: Enjoy a supportive work environment with excellent career growth potential.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Experience in housing legislation and strong decision-making skills required.

The predicted salary is between 37280 - 41771 £ per year.

We are recruiting for a fixed term Housing Advisor to work in our busy Housing Advice Service. The role is responsible for carrying out statutory functions under homelessness legislation; offering tailored housing advice and options to prevent and relieve homelessness and advising on the rights of tenants under housing laws.

If you have experience of working within homelessness legislation, landlord and tenant law or have practical experience of decision making and offering complex advice to customers with a range of needs; the ability to work under pressure on your own initiative and as part of a busy team, and enjoy a challenge, then we would like to hear from you. An Enhanced DBS check is required for this post.

What we can offer:

  • A variety of learning and development opportunities via a range of sources and methods
  • Access to the highly valued Local Government Pension Scheme (LGPS)
  • Additional Voluntary Contribution (Shared AVC) Scheme
  • Agile and Flexible working
  • Annual leave purchasing scheme
  • Annually negotiated pay and award progression
  • Confidential advice and support via an Employee Assistance Programme
  • Cycle to Work Scheme
  • Family friendly policies
  • Flexible Bank Holidays
  • Free swimming at CCC swimming pools
  • Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
  • Gym Membership salary sacrifice scheme
  • Home & Electronics salary sacrifice scheme
  • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
  • Professional Membership Fees paid for, dependent on role
  • Relocation Assistance may be payable in approved cases
  • Staff reward and recognition framework- including annual staff awards ceremony
  • Subsidy for public transport
  • Your Care dynamic wellbeing platform

Hours: This is a full-time role, for 37 hours per week

Working Pattern: Monday to Friday

Contract: Fixed Term until 31 March 2028

Salary: £37,280 - £41,771 per annum (City Pay Band 5)

Location: Our Mandela House office in Cambridge with some flexibility to work from home.

Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. Internal candidates can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’. For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.

Housing Advisor - Cambridge in Balsham employer: Cambridge City Council

As a Housing Advisor with us in Cambridge, you'll be part of a dedicated team committed to making a real difference in the community. We offer a supportive work culture that prioritises employee wellbeing and professional development, alongside generous benefits such as flexible working arrangements, a robust pension scheme, and opportunities for career progression. Join us to enjoy a fulfilling role where your expertise in housing legislation can truly shine while benefiting from our commitment to work-life balance and employee recognition.
Cambridge City Council

Contact Detail:

Cambridge City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Advisor - Cambridge in Balsham

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to housing advice and legislation. Role-play with a friend or use online resources to get comfortable discussing your experience and how it relates to the role.

✨Tip Number 3

Showcase your passion for helping others! During interviews, share specific examples of how you've made a difference in someone's housing situation. This will demonstrate your commitment and understanding of the challenges faced by tenants.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our job listings for any new opportunities that pop up – we’re always looking for dedicated individuals like you!

We think you need these skills to ace Housing Advisor - Cambridge in Balsham

Knowledge of Homelessness Legislation
Understanding of Landlord and Tenant Law
Decision-Making Skills
Ability to Offer Complex Advice
Customer Service Skills
Ability to Work Under Pressure
Initiative
Teamwork
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience with homelessness legislation and landlord-tenant law. We want to see how your skills match the role, so don’t hold back on showcasing your relevant experience!

Showcase Your Problem-Solving Skills: In your written application, give examples of how you've tackled complex issues in the past. We love seeing candidates who can think on their feet and provide tailored advice to customers with diverse needs.

Keep It Clear and Concise: While we appreciate detail, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to break down your achievements and experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!

How to prepare for a job interview at Cambridge City Council

✨Know Your Legislation

Familiarise yourself with homelessness legislation and landlord-tenant laws. Brush up on key terms and recent changes, as this will show your understanding of the role and impress the interviewers.

✨Prepare Real-Life Scenarios

Think of specific examples from your past experience where you successfully advised clients or made complex decisions. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

✨Show Your Team Spirit

Highlight your ability to work under pressure and as part of a team. Share instances where collaboration led to successful outcomes, demonstrating that you can thrive in a busy environment.

✨Ask Insightful Questions

Prepare thoughtful questions about the Housing Advice Service and its challenges. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Housing Advisor - Cambridge in Balsham
Cambridge City Council
Location: Balsham

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