Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure smooth hotel operations overnight while delivering top-notch guest service.
- Company: Join the vibrant team at Cambridge Belfry Hotel & Spa, part of The QHotels Collection.
- Benefits: Enjoy free health club membership, discounts, and support for training and qualifications.
- Why this job: Perfect for night owls who love providing outstanding service in a dynamic environment.
- Qualifications: Experience in front office roles and strong customer service skills are essential.
- Other info: Be part of a diverse team committed to inclusion and equal opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Do you pride yourself on providing outstanding guest service? Are you a night owl?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will ensure that the hotel operation runs smoothly and efficiently overnight. Carrying out night audits and duty management duties whilst ensuring that all guests receive the highest standards of guest service.
Is this the role for me?
- Previous experience within a front office, reception or front of house position, or equivalent
- People management experience
- Quality & standards driven
- Outstanding customer service skills
Curious to find out more?
Cambridge Belfry Hotel & Spa is located in Cambourne, 7 miles from Cambridge and is a 4*, 120-bedroom property. Our hotel has The Bridge restaurant and the Lounge bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Night Manager in Cambridge employer: Cambridge Belfry Hotel & Spa
Contact Detail:
Cambridge Belfry Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Manager role.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to share specific examples of how you've provided outstanding guest service in the past. We want to see that passion for quality and standards!
✨Tip Number 3
Be proactive! If you’re really keen on working with us at The QHotels Collection, don’t hesitate to apply through our website. It shows initiative and gives you a direct line to the hiring team.
✨Tip Number 4
Prepare for the night shift! Since this role is all about managing operations overnight, think about how you can demonstrate your ability to handle challenges during those hours. We love a candidate who’s ready for anything!
We think you need these skills to ace Night Manager in Cambridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your outstanding guest service experience in your application. We want to see how you've gone above and beyond for guests in the past!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Night Manager role. It shows us you’re genuinely interested.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Cambridge Belfry Hotel & Spa
✨Know Your Guest Service Basics
Brush up on the key principles of outstanding guest service. Think about examples from your past experiences where you went above and beyond for a guest. This will show that you understand the importance of customer satisfaction, which is crucial for a Night Manager role.
✨Familiarise Yourself with Night Operations
Since this role involves overseeing hotel operations overnight, it’s essential to understand what that entails. Research common night audit procedures and be ready to discuss how you would handle various situations that may arise during the night shift.
✨Showcase Your People Management Skills
Prepare to talk about your experience in managing teams or dealing with difficult situations. Highlight any specific instances where you successfully resolved conflicts or motivated your team, as this will demonstrate your leadership capabilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the hotel's approach to guest service or how they support their staff's professional development. This shows your genuine interest in the role and the company culture.
