At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests.
- Company: Join the Cambridge Bar Hill Hotel, part of the Signature Collection by Best Western.
- Benefits: Enjoy employee discounts, free meals, and a supportive health programme.
- Other info: Great opportunity for career growth in a dynamic hotel environment.
- Why this job: Be part of a team that values cleanliness and guest satisfaction.
- Qualifications: Experience in housekeeping and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Cambridge Bar Hill Hotel, Signature Collection By Best Western Location: Cambridge, CB23, United Kingdom
As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional. Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames. You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out. You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy.
Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. Refer a friend scheme from £500 to £1000 per referral. Hospital Plan. Online Health Portal. Eye Care. Employee Discount Schemes – 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays. Pension Scheme. Free meals on duty. Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Ideal Candidate
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well‑maintained guest rooms and public areas.
- Is a team player who is reliable, punctual, and able to work collaboratively with others.
- Possesses excellent time‑management skills and is able to prioritise tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast‑paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Housekeeping Team Member in Otley employer: Cambridge Bar Hill Hotel, Signature Collection By Best Western
At Cambridge Bar Hill Hotel, part of the Signature Collection by Best Western, we pride ourselves on being an exceptional employer that values our team members. With a supportive work culture, comprehensive benefits including employee discounts, health plans, and a focus on personal growth, we ensure that our Housekeeping Team Members feel valued and empowered in their roles. Located in the vibrant city of Cambridge, our hotel offers a unique opportunity to be part of a dedicated team committed to delivering outstanding service in a welcoming environment.
Contact Details:
Cambridge Bar Hill Hotel, Signature Collection By Best Western Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Member in Otley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cambridge Bar Hill Hotel, Signature Collection By Best Western. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cambridge Bar Hill Hotel, Signature Collection By Best Western
Don't be shy about reaching out to Cambridge Bar Hill Hotel, Signature Collection By Best Western directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Team Member in Otley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cambridge Bar Hill Hotel, Signature Collection By Best Western and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cambridge Bar Hill Hotel, Signature Collection By Best Western
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
