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- Tasks: Manage guest requests, perform security checks, and assist with maintenance during night shifts.
- Company: Join LGH Hotels Management, a leading name in UK hospitality with 42 hotels nationwide.
- Benefits: Enjoy employee discounts, free meals on duty, wellbeing support, and a cycle to work scheme.
- Why this job: Be part of a dynamic team in a vibrant hotel environment with opportunities for growth.
- Qualifications: Previous hotel experience preferred, excellent customer service skills, and a calm demeanour under pressure.
- Other info: Located near Cambridge, with access to attractions and beautiful grounds including a golf course.
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Cambridge Bar Hill Hotel, Signature Collection By Best Western
Location:
Cambridge, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
76093d512791
Job Views:
6
Posted:
10.08.2025
Expiry Date:
24.09.2025
col-wide
Job Description:
Nights Team Member
Cambridge Bar Hill Hotel, Signature Collection By Best Western
The Opportunity
Join Our Team as a Night Team Member!
Are you reliable and responsible? We\’re looking for a Night Team Member to ensure our hotel runs smoothly during the night shift.
What You\’ll Do:
- Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
- Safety First: Maintain security and safety procedures throughout the night.
- Security Checks: Perform regular security checks to keep our hotel safe.
- Support Staff: Provide general support to hotel staff during the night shift.
- Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
- Room Setup: Set up meeting rooms and other areas as needed.
- Food & Beverage Service: Serve food and beverages to guests when required.
- Check-In/Out: Handle guest check-ins and check-outs as needed.
- Emergency Response: Manage any emergency situations that occur.
- Reporting: Prepare reports for senior management as required.
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Previous experience working in a hotel or similar environment, preferably in a night team member role.
- Excellent customer service skills and a friendly, professional demeanor.
- Strong communication and interpersonal skills.
- A good understanding of safety and security procedures.
- The ability to remain calm and composed in high-pressure situations.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- Good organizational skills and attention to detail.
Hotel
Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge, sits the Cambridge Bar Hill Hotel, part of the Signature Collection By Best Western. There’s a whole host of attractions nearby from Cambridge’s honey stoned museums and colleges to Newmarket racecourse and Duxford’s Imperial War Museum.
And, of course, there’s our gorgeous grounds including an 18-hole, par 72 golf course that has hosted professional tournaments including the PGA East Anglian Open.
The property boasts 136 bedrooms including family bedrooms for up to 5. Ideal wedding venue for up to 180 guests and 10 versatile meeting rooms for up to 200 delegates. An indoor swimming pool, fitness suite and treatment rooms – Sauna, steam-room, spa bath.
Our Grill, lounge and bar provides a wide selection of meals, from delicious burgers to steaks and salads
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Nights Team Member employer: Cambridge Bar Hill Hotel, Signature Collection By Best Western
Contact Detail:
Cambridge Bar Hill Hotel, Signature Collection By Best Western Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Team Member at the Cambridge Bar Hill Hotel. Understanding the nuances of guest services, safety procedures, and emergency response will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in hospitality, especially in night shifts or similar roles. Be ready to share specific examples of how you've handled guest requests or emergencies to demonstrate your reliability and professionalism.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you would interact with guests and support staff during the night shift. Being personable and approachable is key in this role, so think of ways to convey that in your conversations.
✨Tip Number 4
Research the Cambridge Bar Hill Hotel and its offerings. Knowing about their facilities, such as the golf course and dining options, can help you engage in meaningful discussions during your interview, showing your genuine interest in the position.
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles that involved night shifts or guest services. Emphasise your customer service skills and any specific achievements in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Night Team Member role. Mention why you want to work at Cambridge Bar Hill Hotel and how your skills align with their needs, especially in safety and security procedures.
Highlight Relevant Experience: In your application, clearly outline any previous experience in hotel environments or similar roles. Include specific examples of how you've handled guest requests, maintained safety, or supported staff during busy periods.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Cambridge Bar Hill Hotel, Signature Collection By Best Western
✨Showcase Your Customer Service Skills
As a Night Team Member, excellent customer service is key. Be prepared to share examples of how you've handled guest requests or resolved issues in previous roles. This will demonstrate your ability to ensure a pleasant stay for guests.
✨Emphasise Your Safety Awareness
Given the importance of safety and security during night shifts, highlight any experience you have with safety procedures. Discuss how you would handle emergency situations calmly and effectively, showing that you can maintain a secure environment.
✨Demonstrate Flexibility and Adaptability
The role requires working evenings and weekends, so be ready to discuss your availability and willingness to adapt to changing circumstances. Share instances where you've successfully adjusted to unexpected challenges in the workplace.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position. Ask about the team dynamics during night shifts or how the hotel supports its staff. This not only helps you gauge if it's the right fit but also leaves a positive impression.