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- Tasks: Support sales operations and coordinate key processes while driving team success.
- Company: Join Cambridge Audio, a passionate and independent global audio company.
- Benefits: Flexible working hours, hybrid or remote options, and a fun, collaborative culture.
- Why this job: Be part of a mission to make top-tier sound accessible to everyone.
- Qualifications: 2+ years in sales coordination, CRM familiarity, and strong organisational skills.
- Other info: Opportunity for career growth in a dynamic, music-inspired environment.
The predicted salary is between 13 - 16 £ per hour.
Reports to: Head of Sales
Location: UK-based hybrid (within travelling distance of London) or fully remote for candidates based outside the UK, within a 1-hour timezone
Role Type: 20-30 hours per week initially, with potential to become full-time. This is an ongoing contractor position.
About Us
At Cambridge Audio, we are a different sort of global audio company, resolutely independent and always authentic. We are on a mission to break down barriers to top-tier sound, so it is not the exception, but the norm. It is what we have been doing for over 50 years, and we are only just getting started.
Our award-winning product lineup includes headphones, lifestyle audio, and premium hi-fi. We also own StreamMagic, our own music streaming platform, plus a music venue and bar called Melomania at our London Bridge HQ.
Work at Cambridge Audio is more than just a job. We are passionate about what we do, and have fun doing it, developing our skills and careers, plus those of the colleagues around us.
Our Culture
- Made By Music - Inspired by shared passion and independence.
- Pride in our product and service - Obsess over detail, always learning and improving.
- Embrace the culture - Integrity, Innovation, Energy, Openness, Teamwork, Diversity, Flexibility, Fun, Music.
- Make an impact – See it through. Go the extra mile.
About the role
This new hybrid role supports the Sales function with both operational enablement and executive-level coordination. You will work closely with the Head of Sales to ensure the smooth running of key sales processes, team tools, and customer-facing programmes. Half of your time will be focused on sales support and administration (e.g. diary coordination, meeting follow-ups, sales team documentation), and the other half will focus on strategic enablement — including ownership of CRM usage, internal sales documentation, sales dashboards, and process rollouts like the Joint Business Plan (JBP) framework.
You will be part data wizard, part organiser, and part sales enabler — helping and driving the team stay aligned, informed, and focused on delivering results.
Key Responsibilities
- Sales Process Enablement
- Maintain the Rock & Roll Blueprint documentation, JBP templates and sales playbooks
- Identify process gaps and instances of non-compliance across the sales team
- Support and drive ISM/BDMs and local Sales Managers to follow internal sales procedures
- Coordinate and drive updates and distribution of sales materials and process guides
- CRM & Tool Management
- Act as the primary point of contact for CRM (Zoho) coordination and training, driving disciplined and optimal use across the entire team
- Work with our CRM consultant to roll out improvements and enhancements
- Support the Head of Sales in driving CRM adoption and coaching usage across the team
- Provide data and reports for customer meetings and internal reviews
- Pull sales activity and pipeline reports from Power BI, CRM and complex Excel sheets.
- Prepare dashboards and summaries to support monthly forecast meetings
- Help ensure data integrity and consistency across all reporting systems
- Pro-actively create new reports, and update existing reports to highlight stats that will help drive sales and customer (and ISM/BDM) behaviour and performance
- Administrative & Executive Support
- Maintain customer price books and assist with new SKU setup
- Help implement and maintain documentation for key sales procedures
- Provide calendar and meeting coordination support to the Head of Sales
- Prepare pre-read packs and capture action notes from key meetings
- Support internal comms, document versioning, and cross-team updates
- Onboarding & Internal Training
- Manage onboarding documentation for new sales team hires
- Coordinate intro sessions on systems, tools, processes and sales expectations
Key Skills & Experience
- Excellent command of English – written and spoken
- 2+ years of experience in a Sales Coordinator, Sales Analyst, Sales Ops, or similar role
- Familiarity with CRM tools (Zoho, Salesforce, Hubspot or similar)
- Experience preparing sales reports, maintaining documentation and supporting leadership
- Highly organised, systems-minded and detail-oriented
- Proactive communicator with a team-first mindset
- Experience in consumer goods, lifestyle, or tech sector beneficial but not essential
- Strength of personality to respectfully challenge accountability issues within the team whilst working with them to achieve their best
- Experienced in the use of and experimentation with A.I. as a copilot, or at least genuinely receptive and excited to experiment with AI design tools and integrate them into your workflow.
How To Apply
Please click 'APPLY' and it will redirect you to our Careers Page on our website. Complete the form to submit your details with CV and cover letter. All applications will be treated in the strictest confidence.
Please do NOT apply via LinkedIn directly.
Sales Operations Coordinator & Driver (Contractor) in London employer: Cambridge Audio
Contact Detail:
Cambridge Audio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Coordinator & Driver (Contractor) in London
✨Tip Number 1
Get to know the company inside out! Research Cambridge Audio's products, culture, and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales operations and CRM tools. Think about how your past experiences align with the responsibilities of the Sales Operations Coordinator role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Cambridge Audio family. Good luck!
We think you need these skills to ace Sales Operations Coordinator & Driver (Contractor) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Operations Coordinator role. Highlight any relevant experience with CRM tools and sales processes to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for audio and how your background aligns with our mission at Cambridge Audio. Be genuine and let your personality come through.
Showcase Your Organisational Skills: Since this role involves a lot of coordination, give examples in your application of how you've successfully managed multiple tasks or projects. We love seeing how you keep things running smoothly!
Apply Through Our Website: Don’t forget to apply through our Careers Page! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Cambridge Audio
✨Know Your Stuff
Before the interview, make sure you’re familiar with Cambridge Audio’s products and mission. Understand their commitment to quality sound and how your role as a Sales Operations Coordinator & Driver fits into that vision. This will show your genuine interest and help you connect with the interviewers.
✨Show Off Your Organisational Skills
Since this role involves a lot of coordination and administration, be ready to discuss your organisational strategies. Bring examples of how you've managed multiple tasks or projects in the past, especially in sales support or operations. Highlight any tools you’ve used, like CRM systems, to keep everything on track.
✨Be Data Savvy
As a data wizard, you’ll need to demonstrate your comfort with data analysis and reporting. Prepare to talk about your experience with CRM tools like Zoho, and how you’ve used data to drive sales performance. If you have examples of reports or dashboards you’ve created, mention those!
✨Embrace the Culture
Cambridge Audio values teamwork, innovation, and fun. During your interview, reflect these values in your responses. Share experiences where you’ve worked collaboratively, embraced new ideas, or contributed to a positive team environment. This will help you stand out as a great cultural fit.