KYC/AML Director

Cambridge Associates (“CA”) is a leading global investment firm. CA’s goal is to help endowments & foundations, pension plans, and ultra-high net worth private clients implement and manage custom investment portfolios that generate outperformance so that they can maximize their impact on the world. Cambridge Associates delivers a range of services, including outsourced CIO, non-discretionary portfolio management, and investment consulting. Headquartered in Boston, Massachusetts, CA has offices in key markets in North America, the United Kingdom, Europe, Asia, and Oceania. Our worldwide teams ensure our clients benefit from decades of global presence, local expertise, and relationships with the top global investment managers across the world.

An exciting opportunity to join Cambridge Associates (CA) as a KYC/AML Director in our Client Information Management (CIM) team. The CIM team is responsible for the Know Your Customer (KYC)/ Anti-Money Laundering (AML) processes and controls at CA and sits within our wider Global Portfolio Services (GPS) Group. GPS serves as CA’s middle office, providing centralised expertise and support in all areas of client and portfolio implementation management as well as investment platform strategy and oversight. GPS supports institutions and wealth owners through every stage of the client lifecycle and serves as a bridge between our investment teams and our execution, data, and reporting colleagues.

The CIM team is responsible for conducting KYC/AML reviews at onboarding and at regular intervals throughout the lifecycle of a client to ensure that data and supporting documentation is complete and current and meets all necessary regulatory and business requirements. In addition, CIM serves as a resource and escalation point, interfacing with various operational teams and management as well as clients, fund managers, fund administrators, transfer agents, and other service providers to proactively support the ongoing KYC/AML needs of the business. This role requires a combination of willingness and ability to take a hands-on approach to driving the implementation of the firm’s KYC/AML efforts, and as a member of CIM, the KYC/AML Director will be essential to leading CA’s efforts to maintain robust and efficient KYC/AML processes and controls.

• Leading the team responsible for all KYC/AML reviews at onboarding, trigger and regular refresh events for clients of Cambridge Associates in our European, Middle Eastern, and Asian Pacific regions.
• Managing a small team but also having a player-coach mentality, as you will both oversee and directly contribute to the daily review and remediation efforts.
• Championing a culture of continuous improvement within the team by proactively identifying, recommending, and implementing operational and technical enhancements to processes and controls governing the collection and maintenance of client data.
• Ensuring adherence to controls and the existence of accurate audit trails utilising a strong awareness of process efficiency and risk mitigation.
• Leveraging skills and experience to serve as a subject matter expert and escalation point, providing training to and sharing knowledge with CIM team members as well as internal and external stakeholders.
• Support key business stakeholders, not limited to, but including Compliance, Client Onboarding, Investment Teams and Transaction Services.
• Taking on additional duties, as necessary, to meet businesses requirements.

• Degree Level or relevant industry experience.
• ACAMS or ICA Certification or equivalent preferred.
• Experience with conducting customer due diligence (CDD) and enhanced due diligence (EDD) for a range of client types (individuals, corporates, discretionary trusts, alternative investment funds (AIF), etc.).
• Awareness of global and local KYC/AML regulations, including the UK Money Laundering Regulations, FATF recommendations, and other relevant legal frameworks.
• Possess a solid understanding of investment operations, particularly in respect to hedge fund and private investment structures, with a proven track record of contributing to and leading the implementation of process improvements within complex operating models.
• Highly organised, decisive, and results-driven individual with strong multitasking abilities.
• Demonstrates the capacity to work effectively under pressure, prioritise key strategic initiatives alongside daily responsibilities, and consistently meet tight deadlines with resilience.
• Ability to analyse complex information, identify trends, and make data-driven decisions to further refine existing KYC/AML processes.
• Exceptional verbal communication and interpersonal skills with the ability manage relationships with clients and stakeholders and articulate complex concepts, in a clear and concise manner, to a variety of audiences both internally and externally.
• Critical thinker and problem solver who is able to tackle unfamiliar challenges, questions, and tasks with a proactive and thorough approach, whilst considering impact on the broader business.
• Commitment to serving as an engaged manager and mentor, providing guidance and support to peers and team members.
• Inspires and motivates colleagues through a shared vision and clear communication.
• Demonstrates integrity, sound judgement, and a commitment to upholding the highest standards of compliance and ethical conduct.

The firm is committed to the concept and practice of equal employment opportunity and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.