Service Lead in Stoke-on-Trent

Service Lead in Stoke-on-Trent

Stoke-on-Trent Full-Time 16.5 - 16.5 £ / hour (est.) No working from home possible
Cambian Group Plc

At a Glance

  • Tasks: Lead a dedicated team to provide exceptional care and support for residents.
  • Company: CareTech, a friendly and empowering organisation focused on person-centred care.
  • Benefits: Competitive pay, up to 28 days holiday, free DBS check, and ongoing training.
  • Other info: Join a supportive team with clear career progression opportunities.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Level 3 Health and Social Care and experience in a care setting.

The predicted salary is between 16.5 - 16.5 £ per hour.

Location: Stoke-on-Trent

Rate: £16.50 per hour

Permanent | Full-time | 37.5 hours per week (rota-based)

Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

“Extraordinary Days, Every Day” At CareTech, we are committed to delivering “Extraordinary Days, Every Day” through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

We now have an exciting opportunity for an experienced, quality-driven Service Lead with a proven track record of managing a team of staff, with experience in leadership and management to join our team on a full-time basis. You must be willing to adopt a flexible approach to hours of duty to meet the needs of the service.

About the Service – Oakwood

Oakwood House provides specialist-supported living accommodation for men and women with a diagnosis of learning disability or autism and associated mental health and behavioural support needs.

The Role You will:

  • Provide day to day management of a team of staff working within the service.
  • Take responsibility for the care provided to tenants/residents whilst on duty.
  • Communicate effectively via verbal, written and electronic routes and maintain robust processes to ensure the cascade of information to the team and the engagement of team members with plans and objectives.
  • Be part of the senior team on-call rota.
  • Be required to develop and maintain good working relationships with colleagues, visitors, carers, members of the multi-disciplinary care team and senior professional and managerial staff.

Who We’re Looking For

We’re seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable.

Requirements

  • Level 3 Health and Social Care
  • Experience in a care setting
  • Strong communication and leadership skills
  • Experience working with young people and/or adults with Learning disabilities, Autism and mental health problems.

What We Offer

  • Recommend A Friend Bonus
  • Up to 28 Days Holiday, inclusive of Bank Holidays
  • Free DBS Check
  • Blue Light Card
  • Stakeholder Pension
  • Free Employee Assistance Programme
  • Annual Employee Awards Evening
  • Employee Recognition Schemes
  • Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
  • CareTech Foundation – Opportunity to apply for family and friend’s grant

Our Values

  • Friendly
  • Positive
  • Innovative
  • Empowering
  • Person-Centred

Strictly no agencies. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.

Apply today to join a friendly, empowering organisation committed to person-centred support and creating “Extraordinary Days, Every Day.”

Service Lead in Stoke-on-Trent employer: Cambian Group Plc

At CareTech, we pride ourselves on being an exceptional employer, offering a supportive and empowering work culture that prioritises person-centred care. Our Stoke-on-Trent location provides a vibrant community atmosphere, with opportunities for ongoing training and career progression, ensuring that our employees can grow and thrive in their roles. With benefits such as up to 28 days of holiday, a Recommend A Friend bonus, and a commitment to employee recognition, we are dedicated to creating 'Extraordinary Days, Every Day' for both our staff and the individuals we support.

Cambian Group Plc

Contact Details:

Cambian Group Plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Lead in Stoke-on-Trent

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Cambian Group Plc.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Cambian Group Plc!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Cambian Group Plc, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Cambian Group Plc or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Service Lead in Stoke-on-Trent

Leadership Skills
Team Management
Effective Communication
Person-Centred Care
Flexibility
Reliability
Basic IT Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Cambian Group Plc:Before hitting send, make sure to tailor your application specifically to Cambian Group Plc! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Cambian Group Plc

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.