At a Glance
- Tasks: Lead a team to manage referrals and ensure timely responses for children's placements.
- Company: Cambian, a top provider of specialist care for children and young people.
- Benefits: Competitive salary, 33 days leave, and professional development opportunities.
- Other info: Hybrid working model with a commitment to employee wellbeing and diversity.
- Why this job: Make a real difference in children's lives while developing your career in a supportive environment.
- Qualifications: Two years' experience in a similar role and strong communication skills.
Cambian is a leading provider in specialist care for children and young people. We pride ourselves on a culture of care and commitment, where every team member contributes to positive outcomes for those we serve.
The Referrals Team Leader will be responsible for the day-to-day quality output from the referral team coordinators. Responsibilities include:
- Ensuring all provider requests are responded to in a timely manner.
- Working closely with the Team Manager to highlight successes and areas of improvement for each individual and the team as a whole.
- Developing the referral coordinators and admin support to deliver the efficient management of all referrals received direct from LA’s, through portals and via Commissioning Managers.
- Providing referral volume insight, reporting on referral trends and providing daily live offer updates for colleagues and Service Leads.
- Ensuring all offer documentation and fees are 100% compliant and accurate.
- Supporting the Referral Co-ordinators with their daily tasks.
- Managing the referral inboxes and liaising with the LA’s for further detail to get the right child in the right home to maximise success for the child’s placement with us and enhance their life and development.
- Providing accurate daily reports.
The above duties are a guide to the nature of the work required and are not intended to reflect all the tasks associated with the role.
Ideal Candidate
- Minimum of two years' experience in a similar role.
- Exceptional communication skills and the capacity to influence across all levels of the organisation.
- Experience working in a childcare environment is advantageous.
Benefits on Offer
- Competitive salary.
- 33 days annual leave inclusive of bank holidays.
- Opportunities for continued professional development.
- Collaborative and supportive working environment.
- Commitment to employee wellbeing.
At Cambian, we value diversity and encourage applications from all backgrounds, creating a supportive environment for everyone.
Safeguarding Statement
Cambian are committed to promoting the safeguarding and welfare of all children within our care. All applicants must be willing to undergo an enhanced DBS check and must be able to provide at least two references covering the past two years. Applicants must also provide reference information for all positions related to working with children and the vulnerable and details of employment going back to full time education.
Senior Referral Coordinator in Stockport employer: Cambian Group Plc
Cambian Group Plc is an exceptional employer that prioritises a supportive and child-centred work culture, making it an ideal place for passionate professionals in the field of music therapy. With flexible working hours and opportunities for collaboration within a multi-disciplinary team, employees can thrive while making a meaningful impact on the lives of young people with autism and complex needs. The Forum School offers a unique environment where your expertise can truly shine, fostering both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Referral Coordinator in Stockport
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Cambian Group Plc.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Cambian Group Plc!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Cambian Group Plc, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Cambian Group Plc or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Cambian Group Plc:Before hitting send, make sure to tailor your application specifically to Cambian Group Plc! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Cambian Group Plc
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
