At a Glance
- Tasks: Deliver excellent customer service and meet sales targets in a vibrant retail environment.
- Company: Join ONIVERSE, a leading fashion retailer with a global presence.
- Benefits: Enjoy a monthly bonus, staff discounts, and 28 days paid holiday.
- Other info: Comprehensive training and opportunities for personal development await you.
- Why this job: Be part of a passionate team and grow your career in fashion retail.
- Qualifications: Experience in sales and customer service, with a love for fashion.
The predicted salary is between 24960 - 30000 £ per year.
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo. We are currently seeking an enthusiastic and reliable individual to join our company as a full-time (40 hours per week) Sales Assistant at our CALZEDONIA store located in Westfield White City.
Role Overview
As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.
Key Functions and Responsibilities
- Deliver excellent customer service to all customers
- Establish relationships with customers
- Introduce add-ons, promotions, and upcoming events to enhance the customer experience
- Assist customers in fitting rooms, providing measuring and fitting services when requested
- Prioritize customer needs while performing any task within the store
- Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
- Report any transaction discrepancies to the Store Manager
- Adhere to cash handling rules and regulations
- Maintain the cleanliness of the store in compliance with Health & Safety regulations (including hoovering and mopping)
- Ensure merchandise is displayed correctly according to company guidelines
- Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
- Assist in any area of the store as requested by the Store Manager, including stock room duties
- Perform additional duties as needed to support the smooth running of the business
Profile
- Passion for Fashion: A deep enthusiasm for the fashion industry
- Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality
- Sales & Customer Service Experience: Proven experience in sales and customer service environments
- Approachable: Comfortable and confident in engaging with a diverse range of customers
- Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations
- Professional Image: Consistently presents a polished and professional appearance
- Interpersonal & Time Management Skills: Excellent communication and time management abilities
What do we offer
- Monthly Bonus: Earn a monthly bonus based on store performance
- Monthly Travel Scheme: Available after six months of employment within the company
- Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide
- Generous Uniform Allowance: Receive a uniform allowance per brand
- 28 Days Paid Holidays
- Extensive Training: Comprehensive training on product knowledge and customer service
- Career Progression and Personal Development: Opportunities for growth and development within the company
- Referral Scheme: Benefit from our employee referral program
- Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit
Sales Assistant Full-Time Calzedonia - Westfield White City London, UK employer: calzedonia
At ONIVERSE, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and customer engagement. As a Sales Assistant at our Calzedonia store in Westfield White City, you'll enjoy competitive benefits such as a monthly bonus, generous staff discounts, and extensive training opportunities, all while working in a dynamic retail environment that encourages personal growth and career progression.
