Role Overview
We are currently seeking an enthusiastic and reliable part‑time Sales Assistant (24 hours per week) to join our IUMAN/Intimissimi Uomo store on Oxford Street, London. The Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.
Key Functions and Responsibilities
- Deliver excellent customer service to all customers
- Establish relationships with customers
- Introduce add‑ons, promotions, and upcoming events to enhance the customer experience
- Assist customers in fitting rooms, providing measuring and fitting services when requested
- Prioritize customer needs while performing any task within the store
- Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
- Report any transaction discrepancies to the Store Manager
- Adhere to cash handling rules and regulations
- Maintain the cleanliness of the store in compliance with Health & Safety regulations
- Ensure merchandise is displayed correctly according to company guidelines
- Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
- Assist in any area of the store as requested by the Store Manager, including stock room duties
- Perform additional duties as needed to support the smooth running of the business
Profile
- Passion for Fashion: A deep enthusiasm for the fashion industry
- Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality
- Sales & Customer Service Experience: Proven experience in sales and customer service environments
- Approachable: Comfortable and confident in engaging with a diverse range of customers
- Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations
- Professional Image: Consistently presents a polished and professional appearance
- Interpersonal & Time Management Skills: Excellent communication and time management abilities
What do we offer
- Monthly Bonus: Earn a monthly bonus based on store performance
- Monthly Travel Scheme: Available after six months of employment within the company
- Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide
- Generous Uniform Allowance: Receive a uniform allowance per brand
- 16 Days Paid Holidays
- Extensive Training: Comprehensive training on product knowledge and customer service
- Career Progression and Personal Development: Opportunities for growth and development within the company
- Referral Scheme: Benefit from our employee referral program
- Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit
