At a Glance
- Tasks: Deliver excellent customer service and meet sales targets in a vibrant fashion retail environment.
- Company: Join ONIVERSE, a global fashion brand with a passion for style and quality.
- Benefits: Enjoy monthly bonuses, staff discounts, and generous holiday leave.
- Other info: Opportunities for personal development and career progression await you!
- Why this job: Be part of a dynamic team and grow your career in the exciting fashion industry.
- Qualifications: Passion for fashion and experience in sales or customer service.
The predicted salary is between 22000 - 26000 £ per year.
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.
We are currently seeking an enthusiastic and reliable individual to join our company as a full-time (40 hours) Sales Assistant at one of our CALZEDONIA stores located in London.
Role Overview:As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.
Key Functions and Responsibilities:- Deliver excellent customer service to all customers
- Establish relationships with customers
- Introduce add-ons, promotions, and upcoming events to enhance the customer experience
- Assist customers in fitting rooms, providing measuring and fitting services when requested
- Prioritize customer needs while performing any task within the store
- Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
- Report any transaction discrepancies to the Store Manager
- Adhere to cash handling rules and regulations
- Maintain the cleanliness of the store in compliance with Health & Safety regulations
- Ensure merchandise is displayed correctly according to company guidelines
- Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
- Assist in any area of the store as requested by the Store Manager, including stockroom duties
- Perform additional duties as needed to support the smooth running of the business
- Passion for Fashion: A deep enthusiasm for the fashion industry
- Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality
- Sales & Customer Service Experience: Proven experience in sales and customer service environments
- Approachable: Comfortable and confident in engaging with a diverse range of customers
- Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations
- Professional Image: Consistently presents a polished and professional appearance
- Interpersonal & Time Management Skills: Excellent communication and time management abilities
- Monthly Bonus: Earn a monthly bonus based on store performance
- Monthly Travel Scheme: Available after six months of employment within the company
- Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide
- Generous Uniform Allowance: Receive a uniform allowance per brand
- 28 Days Paid Holidays
- Extensive Training: Comprehensive training on product knowledge and customer service
- Career Progression and Personal Development: Opportunities for growth and development within the company
- Referral Scheme: Benefit from our employee referral program
- Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit
Join the ONIVERSE UK family now! Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.
If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential. Apply now and don’t miss the chance to join us!
Fashion Sales Associate — London Store (Bonus & Growth) employer: Calzedonia UK Ltd
ONIVERSE is an exceptional employer that fosters a vibrant work culture in the heart of London, offering a dynamic environment for fashion enthusiasts. With a strong emphasis on personal and professional growth, employees benefit from extensive training, career progression opportunities, and a generous monthly bonus scheme. Additionally, the company values work-life balance with perks such as paid birthday leave and staff discounts, making it an attractive place for those seeking meaningful and rewarding employment in the fashion retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Fashion Sales Associate — London Store (Bonus & Growth)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Calzedonia's products and values. When you walk into that interview, show your passion for fashion and how well you understand what they stand for.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be engaging with customers all day. Role-play with a friend or family member to get comfortable with introducing add-ons and promotions. The more natural it feels, the better!
✨Tip Number 3
Dress the part! Since you're applying for a fashion role, make sure your outfit reflects your style and professionalism. This is your chance to showcase your personal brand while aligning with Calzedonia's image.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ONIVERSE family. Let’s get you that dream job!
We think you need these skills to ace Fashion Sales Associate — London Store (Bonus & Growth)
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Mention any relevant experience or personal interests that connect you to the Calzedonia brands. We want to see your enthusiasm!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your sales and customer service experience, and how it aligns with what we’re looking for. A little effort goes a long way in making you stand out!
Be Professional Yet Approachable:In your written application, strike a balance between professionalism and approachability. Use a friendly tone while maintaining a polished image. We’re looking for someone who can connect with customers easily!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Calzedonia UK Ltd
✨Know Your Fashion
Before the interview, brush up on the latest trends in fashion, especially related to underwear, beachwear, and hosiery. Being able to discuss current styles or ONIVERSE's brands like Calzedonia and Intimissimi will show your passion for the industry and impress your interviewers.
✨Customer Service Scenarios
Prepare for situational questions about customer service. Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to deliver excellent service and establish relationships, which is key for a Sales Assistant role.
✨Dress the Part
Since this is a fashion retail position, make sure to dress professionally and stylishly for your interview. Choose an outfit that reflects the brand's aesthetic while still being comfortable. This shows that you understand the importance of presentation in the fashion industry.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
