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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer service in a vibrant store environment.
- Company: Join ONIVERSE, a global fashion retail leader with a passion for style and innovation.
- Benefits: Enjoy monthly bonuses, staff discounts, 34 days holiday, and career progression opportunities.
- Why this job: Be part of a brand that values diversity and nurtures talent while making a real impact.
- Qualifications: Passion for fashion, proven sales experience, and excellent interpersonal skills.
The predicted salary is between 36000 - 60000 £ per year.
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi, and Intimissimi Uomo.
We are currently seeking an enthusiastic and reliable individual to join our company as a Store Manager at one of our CALZEDONIA stores based in London.
Role Overview:
Reporting to the District Manager and Country Manager, the Store Manager is responsible for the overall operation and management of the store. This includes maintaining the highest standards of customer service and ensuring strict adherence to all Calzedonia UK Ltd policies and procedures. The Store Manager plays a crucial role in maintaining the brand’s reputation, driving growth, and ensuring an excellent customer experience.
MAIN ACCOUNTABILITIES:
- Sales & Customer Service: Maximize store turnover by setting and achieving daily and weekly sales targets; demonstrate in-depth knowledge of Calzedonia products and brands; deliver excellent customer service; handle customer returns and complaints.
- Visual & Store Standards: Implement all visual merchandising guidelines; maintain window displays; ensure proper product presentation; uphold store cleanliness and presentation standards.
- Stock Management: Manage stock efficiently, optimize stock levels, maintain inventory accuracy, handle product transfers, process deliveries, and keep stockroom organized.
- People Management: Lead by example, motivate staff, conduct performance appraisals, address disciplinary issues, and develop team members.
- Administration & Finance: Follow till operations and store security policies; manage staffing schedules; ensure health & safety compliance; complete administrative tasks; report security issues promptly.
- Commercial Analysis: Monitor store KPIs, understand best-selling products, hold staff meetings to review performance, analyze sales data, and plan promotional activities with relevant teams.
Profile:
- Passion for fashion and enthusiasm for Calzedonia brands.
- Proven sales and customer service experience.
- Approachable and confident in engaging with customers.
- Adaptable, professional, and well-presented.
- Excellent interpersonal and time management skills.
What do we offer:
- Monthly bonus based on store performance.
- Travel scheme to assist with commuting costs.
- Staff discounts across all Calzedonia UK brands.
- Uniform allowance.
- 34 days paid holidays.
- Extensive training and personal development opportunities.
- Career progression within the company.
- Referral scheme benefits.
- Paid day off for your birthday.
Join the ONIVERSE UK family now! We value diversity and are committed to an inclusive environment. Apply today and become part of a global company that nurtures talent and offers growth opportunities.
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Contact Detail:
Calzedonia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STORE MANAGER - CALZEDONIA -London Sales Points
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the fashion retail industry. A personal recommendation can go a long way in landing that Store Manager role at Calzedonia.
✨Tip Number 2
Prepare for the interview by researching Calzedonia’s products and values. Show us your passion for fashion and how you can contribute to maintaining the brand’s reputation. We love candidates who are genuinely excited about our products!
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might face as a Store Manager and how you would handle them. Demonstrating your ability to deliver excellent customer service will impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the ONIVERSE UK family. Let’s get you started on this exciting journey!
We think you need these skills to ace STORE MANAGER - CALZEDONIA -London Sales Points
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience with Calzedonia products or similar brands to show us you’re the perfect fit for our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Store Manager role. Highlight your sales achievements and customer service skills that align with what we’re looking for at Calzedonia.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills stand out without unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with ONIVERSE.
How to prepare for a job interview at Calzedonia Group
✨Know Your Brands Inside Out
Before the interview, make sure you have a solid understanding of Calzedonia and its product range. Familiarise yourself with their latest collections and any unique selling points. This will not only show your passion for fashion but also demonstrate your commitment to the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service or resolved complaints effectively. Highlighting these situations will illustrate your ability to maintain high standards of customer care, which is crucial for the Store Manager role.
✨Demonstrate Leadership Qualities
As a Store Manager, you'll be leading a team. Think of instances where you've motivated others or handled team dynamics. Be ready to discuss how you would inspire your staff and manage performance, as this will be key in your interview.
✨Be Ready for Commercial Analysis Questions
Brush up on your knowledge of KPIs and sales data analysis. Prepare to discuss how you would monitor store performance and implement strategies to drive sales. Showing that you can think commercially will set you apart from other candidates.
