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For Companies At a Glance
- Tasks: Engage with customers, provide excellent service, and meet sales targets in a vibrant store environment.
- Company: ONIVERSE is a global fashion retail leader, specialising in stylish underwear and beachwear since 1986.
- Benefits: Enjoy a monthly bonus, staff discounts, birthday off, and comprehensive training for career growth.
- Why this job: Join a dynamic team that values your skills and offers clear paths for personal and professional development.
- Qualifications: Passion for fashion, customer service experience, and strong communication skills are essential.
- Other info: Part-time role with a maximum of 24 hours per week, perfect for students seeking flexible work.
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. Since 2006, we have proudly operated in the UK with 20 stores under three beloved brands: Calzedonia, Intimissimi, and IUMAN/Intimissimi Uomo.
We are currently seeking an enthusiastic and reliable individual to join our company as a part time (max 24 hours per week) Sales Assistant at one of our IUMAN/Intimissimi Uomo stores located in London.
Role Overview:
As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.
Key Functions and Responsibilities:
- Deliver excellent customer service to all customers
- Establish relationships with customers
- Introduce add-ons, promotions, and upcoming events to enhance the customer experience
- Assist customers in fitting rooms, providing measuring and fitting services when requested
- Prioritize customer needs while performing any task within the store
- Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
- Report any transaction discrepancies to the Store Manager
- Adhere to cash handling rules and regulations
- Maintain the cleanliness of the store in compliance with Health & Safety regulations
- Ensure merchandise is displayed correctly according to company guidelines
- Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
- Assist in any area of the store as requested by the Store Manager, including stock room duties
- Perform additional duties as needed to support the smooth running of the business
Profile:
- Passion for Fashion: A deep enthusiasm for the fashion industry.
- Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.
- Sales & Customer Service Experience: Proven experience in sales and customer service environments.
- Approachable: Comfortable and confident in engaging with a diverse range of customers.
- Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
- Professional Image: Consistently presents a polished and professional appearance.
- Interpersonal & Time Management Skills: Excellent communication and time management abilities.
What do we offer:
- Bonus Scheme: monthly bonus based on store performance
- Monthly Travel Contribution: available after 6 months of employment (pro-rated for part-time contracts)
- Staff Discount: available across all Calzedonia UK brands valid both in-store and online, including international stores
- Uniform Allowance: provided per brand
- Birthday Off (Paid): enjoy your birthday off with full pay
- Paid Holidays
- Training & Development: comprehensive training in customer service, product knowledge, and company standards. Continuous personal development and clear career progression opportunities
- Referral Scheme: take part in our employee referral program and earn rewards
Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within. If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential. Apply now and don’t miss the chance to join us!
Contact Detail:
Calzedonia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part time IUMAN/Intimissimi UOMO - London, UK Sales Points
✨Tip Number 1
Familiarise yourself with the IUMAN/Intimissimi brand and its products. Understanding the latest trends in fashion and how they relate to the brand will help you engage customers effectively and demonstrate your passion for the industry.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for various customer interactions, helping you to be more confident and adaptable when dealing with diverse clientele in the store.
✨Tip Number 3
Network with current employees or others in the retail industry. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Showcase your enthusiasm for the role during any interactions with the company. Whether it's through a phone call or an in-person visit, expressing genuine interest can set you apart from other candidates.
We think you need these skills to ace Sales Assistant - Part time IUMAN/Intimissimi UOMO - London, UK Sales Points
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales and customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to meet sales targets.
Write a Personalised Cover Letter: In your cover letter, express your passion for fashion and enthusiasm for the IUMAN/Intimissimi brand. Mention why you want to work for ONIVERSE and how you can contribute to their team environment.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Calzedonia Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or interests related to fashion, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Your Customer Service Skills
Prepare examples from your previous work experience that showcase your ability to provide excellent customer service. Discuss how you have successfully handled customer inquiries or resolved issues, as this is crucial for a Sales Assistant role.
✨Demonstrate Adaptability
Be ready to discuss situations where you had to adapt to new challenges or changes in a fast-paced environment. This will show that you can handle the dynamic nature of retail and are willing to take on various tasks as needed.
✨Dress Professionally
Since the role requires a polished and professional appearance, make sure to dress appropriately for the interview. This not only reflects your understanding of the brand's image but also shows respect for the interview process.
