At a Glance
- Tasks: Deliver excellent customer service and meet sales targets in a vibrant retail environment.
- Company: Join ONIVERSE, a global fashion retail leader with a passion for personal development.
- Benefits: Enjoy monthly bonuses, staff discounts, and generous holiday perks.
- Other info: Comprehensive training and opportunities for career progression await you.
- Why this job: Be part of a dynamic team and grow your career in the fashion industry.
- Qualifications: Passion for fashion and experience in sales or customer service.
The predicted salary is between 12 - 15 £ per hour.
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.
We are currently seeking an enthusiastic and reliable individual to join our company as a part-time (24 hours per week) Sales Assistant at our CALZEDONIA store located in Westfield White City.
Role Overview: As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.
Key Functions and Responsibilities:
- Deliver excellent customer service to all customers
- Establish relationships with customers
- Introduce add-ons, promotions, and upcoming events to enhance the customer experience
- Assist customers in fitting rooms, providing measuring and fitting services when requested
- Prioritize customer needs while performing any task within the store
- Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
- Report any transaction discrepancies to the Store Manager
- Adhere to cash handling rules and regulations
- Maintain the cleanliness of the store in compliance with Health & Safety regulations (including hoovering and mopping)
- Ensure merchandise is displayed correctly according to company guidelines
- Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
- Assist in any area of the store as requested by the Store Manager, including stock room duties
- Perform additional duties as needed to support the smooth running of the business
Profile:
- Passion for Fashion: A deep enthusiasm for the fashion industry.
- Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.
- Sales & Customer Service Experience: Proven experience in sales and customer service environments.
- Approachable: Comfortable and confident in engaging with a diverse range of customers.
- Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
- Professional Image: Consistently presents a polished and professional appearance.
- Interpersonal & Time Management Skills: Excellent communication and time management abilities.
What do we offer:
- Monthly Bonus: Earn a monthly bonus based on store performance.
- Monthly Travel Scheme: Available after six months of employment within the company.
- Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
- Generous Uniform Allowance: Receive a uniform allowance per brand.
- 16 Days Paid Holidays
- Extensive Training: Comprehensive training on product knowledge and customer service.
- Career Progression and Personal Development: Opportunities for growth and development within the company.
- Referral Scheme: Benefit from our employee referral program.
- Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.
Join the ONIVERSE UK family now! Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within. If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential. Apply now and don’t miss the chance to join us!
SALES ASSISTANT PART-TIME CALZEDONIA - WESTFIELD White City London, UK Sales Points employer: Calzedonia Group
At ONIVERSE, we pride ourselves on being an excellent employer, offering a vibrant work culture that values personal and professional growth. As a part-time Sales Assistant at our Calzedonia store in Westfield White City, you'll enjoy competitive benefits such as a monthly bonus, generous staff discounts, and extensive training opportunities, all while being part of a supportive team that celebrates your contributions and encourages career progression.
StudySmarter Expert Advice🤫
We think this is how you could land SALES ASSISTANT PART-TIME CALZEDONIA - WESTFIELD White City London, UK Sales Points
✨Tip Number 1
Get to know the brand! Before your interview, dive into Calzedonia's products and values. Show us that you’re not just another candidate but someone who genuinely loves what we do.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be engaging with customers all day. Role-play with a friend or family member to get comfortable with introducing promotions and handling customer queries.
✨Tip Number 3
Dress the part! Make sure you present yourself in a polished and professional manner during your interview. It’s a fashion retail job, so show us your style while keeping it appropriate for the workplace.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Calzedonia.
We think you need these skills to ace SALES ASSISTANT PART-TIME CALZEDONIA - WESTFIELD White City London, UK Sales Points
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Mention any relevant experience or personal interests that connect you to Calzedonia and the fashion industry. We want to see your enthusiasm!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your sales and customer service experience, and how it aligns with the responsibilities of a Sales Assistant. We appreciate when applicants take the time to make their application stand out!
Be Professional Yet Approachable:In your written application, maintain a professional tone but also show your friendly side. We’re looking for someone who can engage with customers easily, so let your personality come through in your writing!
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Calzedonia Group
✨Know Your Fashion
Brush up on your knowledge of Calzedonia's products and the latest fashion trends. Being able to discuss their offerings confidently will show your passion for the brand and help you connect with customers.
✨Practice Customer Scenarios
Think about common customer interactions you might face as a Sales Assistant. Role-play scenarios like handling returns or suggesting add-ons to practice your responses and improve your customer service skills.
✨Dress to Impress
Since this is a fashion retail position, make sure to present yourself in a polished and professional manner. Choose an outfit that reflects the Calzedonia brand while also being comfortable for a retail environment.
✨Show Enthusiasm
During the interview, let your enthusiasm for fashion and the Calzedonia brand shine through. Share personal experiences related to fashion and customer service to demonstrate your genuine interest in the role.