At a Glance
- Tasks: Deliver top-notch customer service and assist with fitting rooms and sales.
- Company: Join ONIVERSE, a global fashion retail leader with a vibrant culture.
- Benefits: Enjoy monthly bonuses, staff discounts, and 22 days paid holidays.
- Why this job: Be part of a dynamic team in a trendy Oxford Street location.
- Qualifications: Passion for fashion and experience in sales or customer service.
- Other info: Great opportunities for career growth and personal development.
The predicted salary is between 10 - 13 £ per hour.
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.
Key Functions and Responsibilities:
- Deliver excellent customer service to all customers
- Establish relationships with customers
- Introduce add-ons, promotions, and upcoming events to enhance the customer experience
- Assist customers in fitting rooms, providing measuring and fitting services when requested
- Prioritize customer needs while performing any task within the store
- Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
- Report any transaction discrepancies to the Store Manager
- Adhere to cash handling rules and regulations
- Maintain the cleanliness of the store in compliance with Health & Safety regulations (including hoovering and mopping)
- Ensure merchandise is displayed correctly according to company guidelines
- Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
- Assist in any area of the store as requested by the Store Manager, including stock room duties
- Perform additional duties as needed to support the smooth running of the business
Profile:
- Passion for Fashion: A deep enthusiasm for the fashion industry.
- Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.
- Sales & Customer Service Experience: Proven experience in sales and customer service environments.
- Approachable: Comfortable and confident in engaging with a diverse range of customers.
- Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
- Professional Image: Consistently presents a polished and professional appearance.
- Interpersonal & Time Management Skills: Excellent communication and time management abilities.
What do we offer:
- Monthly Bonus: Earn a monthly bonus based on store performance.
- Monthly Travel Scheme: Available after six months of employment within the company.
- Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
- Generous Uniform Allowance: Receive a uniform allowance per brand.
- 22 Days Paid Holidays
- Extensive Training: Comprehensive training on product knowledge and customer service.
- Career Progression and Personal Development: Opportunities for growth and development within the company.
- Referral Scheme: Benefit from our employee referral program.
- Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.
Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within. If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.
We are currently seeking an enthusiastic and reliable individual to join our company as a part-time (32 hours per week) Sales Assistant at our IUMAN/Intimissimi Uomo - premium men's underwear brand - store located in Oxford Street, London.
Role Overview: As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.
PART TIME SALES ASSISTANT IUMAN/Intimissimi Uomo - Oxford Street, London, UK Sales Points employer: Calzedonia Group
Contact Detail:
Calzedonia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PART TIME SALES ASSISTANT IUMAN/Intimissimi Uomo - Oxford Street, London, UK Sales Points
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with IUMAN/Intimissimi Uomo's products and values. When you walk into that interview, your passion for fashion and knowledge about the brand will shine through, making you stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage with customers and handle their needs. Role-playing with a friend can help you feel more confident when it comes to showing off your interpersonal skills.
✨Tip Number 3
Dress to impress! Since this is a fashion retail position, make sure your outfit reflects your personal style while also being professional. This shows that you understand the importance of presentation in the fashion industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ONIVERSE family. Let’s get you that part-time Sales Assistant role!
We think you need these skills to ace PART TIME SALES ASSISTANT IUMAN/Intimissimi Uomo - Oxford Street, London, UK Sales Points
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any experiences or interests that highlight your enthusiasm for the industry and our brands. We want to see that you’re genuinely excited about joining the ONIVERSE family.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your sales and customer service experience, and don’t forget to mention any relevant skills that match what we’re looking for. A personal touch goes a long way!
Be Professional Yet Approachable: In your written application, strike a balance between professionalism and approachability. Use a friendly tone while maintaining a polished image. We want to know you can connect with customers just as well as you can write a great application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on being part of our team. We can’t wait to hear from you!
How to prepare for a job interview at Calzedonia Group
✨Know Your Fashion
Brush up on the latest trends in men's underwear and beachwear. Being able to discuss current styles and how they relate to the IUMAN/Intimissimi Uomo brand will show your passion for fashion and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for role-play scenarios where you might need to demonstrate your customer service skills. Think about how you would handle different situations, like assisting a customer in the fitting room or introducing promotions. This will showcase your adaptability and confidence.
✨Showcase Your Sales Experience
Be ready to share specific examples from your past sales roles. Highlight how you’ve successfully met targets or enhanced customer experiences. This will illustrate your proven experience in sales and customer service environments, which is key for this role.
✨Dress to Impress
Since this is a fashion retail position, make sure to present yourself in a polished and professional manner. Choose an outfit that reflects the brand's style while also being comfortable. First impressions matter, especially in the fashion industry!