The Sales Associate plays a key role in delivering high standards of customer service and supporting brand visibility in our stores.
Responsibilities
- Ensuring high levels of customer satisfaction through excellent service.
- First point of contact for authorising discounts and resolving customer queries.
- Being a brand ambassador, demonstrating in-depth product knowledge.
- Building and maintaining professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assessing customers’ needs and providing assistance and information on product features.
- Driving store KPIs and suggesting ways to improve.Ensuring shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.
About You
- You’ll have a previous track record within hospitality or retail.
- You’ll be an effective communicator with the ability to build relationships with ease.
- You’ll be a team player who recognises and celebrates the contributions and achievements of others.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic, showing a clear presence on the shop floor.
- You’ll approach all issues with a ‘can do’ approach and act with initiative to find in store solutions.
Benefits
When you join PVH, you are part of a team that offers a competitive and comprehensive benefits program featuring protection, peace of mind, and flexibility designed to support our associates at home and at work. PVH Europe and its brands are committed to diversity and inclusion, welcoming qualified applicants without regard to race, ethnicity, gender, sexual orientation, and other protected characteristics.
EEO Statement
PVH Corp. or its subsidiary (\"PVH\") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
