At a Glance
- Tasks: Deliver exceptional customer service and represent the Calvin Klein brand.
- Company: Join the iconic Calvin Klein team with a focus on inclusivity and collaboration.
- Benefits: Gain valuable retail experience and develop your skills in a dynamic environment.
- Other info: Work in a vibrant store atmosphere with a focus on teamwork and personal development.
- Why this job: Be part of a brand that values creativity and offers endless opportunities for growth.
- Qualifications: Previous experience in hospitality or retail and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Be part of an iconic story. At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future.
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever‑evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first‑class experience must be a given and our in‑store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities Include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in‑depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU:
- You’ll connect to consumers and have a previous track record within hospitality or retail
- You’ll be an effective communicator with the ability to collaborate to win
- You’ll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You’ll take ownership and make informed decisions to find in‑store solutions
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best‑performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
Summer Sales Associate, Calvin Klein Stratford in London employer: Calvin Klein
At Calvin Klein, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that celebrates diversity and fosters collaboration. As a Summer Sales Associate in our Stratford location, you'll enjoy opportunities for personal growth while being part of a team that values your contributions and encourages you to connect with customers meaningfully. With a focus on delivering outstanding service and maintaining high standards, you'll play a crucial role in shaping the customer experience and driving our brand forward.
StudySmarter Expert Advice🤫
We think this is how you could land Summer Sales Associate, Calvin Klein Stratford in London
✨Tip Number 1
Get to know Calvin Klein's brand values and culture inside out. When you walk into that interview, show us how you embody those values and how you can contribute to the team. It’s all about connecting with our story!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to resolve queries and provide excellent service. We want to see how you handle real-life situations, so be ready to share examples.
✨Tip Number 3
Be prepared to talk about your previous retail or hospitality experience. Highlight specific achievements and how they relate to the role of a Sales Associate. Show us how you’ve driven results and built relationships in the past!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Calvin Klein family. Let’s make it happen!
We think you need these skills to ace Summer Sales Associate, Calvin Klein Stratford in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Calvin Klein shine through! We want to see how much you love the brand and retail. Share any experiences that highlight your passion for fashion and customer service.
Tailor Your CV:Make sure your CV is tailored to the role of Summer Sales Associate. Highlight relevant experience in retail or hospitality, and don’t forget to mention any skills that align with our values, like teamwork and adaptability. We love seeing how you connect with our mission!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique perspective and experiences that make you a great fit for our team. Remember, we’re looking for individuals who can connect with our diverse consumer base!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Calvin Klein family. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Calvin Klein
✨Know the Brand Inside Out
Before your interview, dive deep into Calvin Klein's history, values, and current collections. Familiarise yourself with their social media presence and recent campaigns. This will not only show your enthusiasm but also help you connect your personal style and experiences to the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved issues or went above and beyond for a customer. This is crucial as the role heavily focuses on ensuring high levels of customer satisfaction.
✨Demonstrate Adaptability
Retail is ever-changing, so be ready to discuss times when you've had to adapt quickly to new situations. Whether it was a busy sale day or a sudden change in store layout, showing that you can think on your feet will impress your interviewers.
✨Engage with Enthusiasm
During the interview, let your passion for fashion and retail shine through. Be engaging and personable; remember, you're not just a candidate, but a potential brand ambassador. Show them that you can inspire trust and build relationships with customers effortlessly.