At a Glance
- Tasks: Lead the team to deliver exceptional customer service and drive sales.
- Company: Join Calvin Klein, a brand known for its inclusive culture and iconic style.
- Benefits: Enjoy competitive pay, diverse community support, and opportunities for growth.
- Other info: This role offers a chance to shape the store experience and build lasting customer relationships.
- Why this job: Be part of a dynamic team that values your input and celebrates diversity.
- Qualifications: Previous supervisory experience in premium brands and strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Be part of an iconic story.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)
Be part of an iconic story.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)
Job Description
Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool” style. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men’s, women’s and kids’ sportswear, Tommy Hilfiger Denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Supervisor plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities Include
- Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
- Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customers’ an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
- Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
- Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
- Focus staff on the importance of quality relationships with internal & external customers.
- Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
- Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
- Work with the management team to build a talent pool for key positions, including possible successors.
About YOU
- You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
- You'll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
- You'll be an effective communicator with the ability to build relationships with ease.
- You'll be a team player who recognises and celebrates the contributions and achievements of others.
- You'll be confident in giving feedback that promotes positive behavioral change.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic showing a clear presence on the shop floor.
- You'll approach all issues with a ‘can do’ approach and act with initiative to find in store solutions.
About WHAT WE OFFER
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
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Full Time Supervisor, CK Braintree employer: Calvin Klein
Calvin Klein is an exceptional employer that values its stockroom team as the backbone of its retail operations. With a dynamic work culture that promotes teamwork and clear communication, employees enjoy opportunities for growth and development within the fashion industry. Located in a vibrant retail environment, our part-time Stockroom Specialists benefit from flexible hours and a supportive atmosphere that encourages personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Supervisor, CK Braintree
✨Tip Number 1
Familiarise yourself with Calvin Klein's brand values and culture. Understanding their commitment to inclusivity and collaboration will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your previous supervisory roles that demonstrate your ability to lead a team effectively. Highlight instances where you've motivated staff to exceed sales targets or improved customer service, as these are key responsibilities of the Supervisor role.
✨Tip Number 3
Network with current or former employees of Calvin Klein. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Demonstrate your adaptability and problem-solving skills during the interview. Share specific examples of how you've successfully navigated changes in a retail environment, as this aligns with the dynamic nature of the Supervisor position.
We think you need these skills to ace Full Time Supervisor, CK Braintree
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Full Time Supervisor position at Calvin Klein. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience:Emphasise any previous supervisory or management experience, especially within premium or luxury brands. Use specific examples to demonstrate your ability to lead a team, resolve conflicts, and drive sales.
Showcase Your Skills:Focus on your effective communication and relationship-building skills in your application. Mention instances where you have motivated a team or improved customer service, as these are key aspects of the role.
Personalise Your Application:Make your application stand out by personalising it. Include a cover letter that reflects your enthusiasm for the brand and how your values align with Calvin Klein's commitment to inclusivity and collaboration.
How to prepare for a job interview at Calvin Klein
✨Show Your Leadership Skills
As a Supervisor, you'll need to lead by example. Be prepared to discuss your previous supervisory experiences and how you've motivated teams in the past. Share specific examples of how you’ve inspired others to achieve sales targets or improve customer service.
✨Demonstrate Your Customer Focus
Calvin Klein values excellent customer service. Think of instances where you've gone above and beyond for customers. Be ready to explain how you would foster a positive store experience and build relationships with both customers and colleagues.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Prepare scenarios where you successfully resolved conflicts or adapted to changes in a fast-paced environment. This will showcase your ability to handle the dynamic nature of retail.
✨Know the Brand Inside Out
Familiarise yourself with Calvin Klein's brand values, products, and recent marketing campaigns. Showing your passion for the brand and understanding its market position will demonstrate your commitment and enthusiasm for the role.
