At a Glance
- Tasks: Manage customer support requests and coordinate with field engineers in a dynamic environment.
- Company: Join a leading company in Belfast with a fun and collaborative culture.
- Benefits: Competitive salary, life insurance, pension scheme, and 24 days holiday.
- Other info: Enjoy free parking and volunteering leave in a supportive workplace.
- Why this job: Kickstart your career with full training and opportunities for personal development.
- Qualifications: Customer service experience preferred; great sense of humour and IT skills required.
The predicted salary is between 18900 - 23100 £ per year.
Help Desk Service Controller We currently have a vacancy for an Help Desk Service Controller based in our Belfast premises.
Job Duties Working in a dynamic department and key to the smooth running of the company, the successful applicant will be involved in a variety of day to day activities within the service department.
The role involves receiving customer support requests, despatching calls to our team of field based engineers and related administrative work.
Requirements An all-round lovely person with a great sense of humour A background in customer service Enjoys working in a communicative and collaborative environment Good organisation skills Excellent IT literacy Qualification/Experience Previous experience of a similar role would be preferred but not essential as full training will be provided.
Good numeracy and literary skills, GCSE Maths and English (or equivalent) are essential.
In return we offer The support of the industry leader, a competitive salary and secure future for a candidate determined to build a successful long-term career.
On-going training and personal development.
A Good Attendance Bonus.
Life Insurance Cover.
Company pension scheme.
Free Parking.
Volunteering leave policy. 24 days Holiday + Statutory Holidays. 8:45 to 17:00 Monday to Friday, lunch 13:00 to 13:45.
Help Desk Service Controller in Belfast employer: Calvert
Join our vibrant team in Belfast as a Help Desk Service Controller, where you'll play a crucial role in ensuring seamless operations within our service department. We pride ourselves on fostering a supportive work culture that values collaboration and personal growth, offering competitive salaries, comprehensive training, and generous benefits including a Good Attendance Bonus and volunteering leave. With a focus on employee development and a commitment to work-life balance, we are dedicated to helping you build a rewarding long-term career with us.
