At a Glance
- Tasks: Drive wedding sales and create unforgettable experiences for couples at Hotel Kilmore.
- Company: Join Calusade Hotels, a leading Irish hospitality group with a passion for exceptional service.
- Benefits: Enjoy competitive pay, career progression, training, and staff perks across our hotels.
- Other info: Flexible hours, supportive culture, and opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that crafts memorable moments for couples on their special day.
- Qualifications: Experience in wedding or hotel sales, strong communication skills, and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
The Hotel Kilmore in Cavan, part of Calusade Hotels group, is currently hiring a Wedding Sales Manager.
Who We Are
Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong.
Position Summary
The Wedding Sales Manager will be responsible for driving wedding and social event business at Kilmore Hotel through proactive sales activity, exceptional client relationship management and flawless event coordination from enquiry stage through to execution. The successful candidate will play a key role in positioning Hotel Kilmore as a leading wedding destination, ensuring revenue targets are achieved while delivering an exceptional customer journey and guest experience aligned to the hotel's brand standards. This role requires a highly organised, commercially focused and customer-centric professional who can work collaboratively with operational teams, the Group Sales & Marketing function and the onsite management team to maximise wedding and event opportunities.
Key Responsibilities:
- Manage all wedding and social event enquiries from initial enquiry through to confirmation and event execution.
- Conduct showarounds of the hotel and wedding facilities for prospective clients.
- Build strong relationships with couples and clients to convert enquiries into confirmed business.
- Proactively drive wedding sales and achieve agreed revenue and conversion targets.
- Maintain strong enquiry management processes and follow-up procedures.
- Prepare proposals, contracts and quotations for wedding and event business.
- Upsell additional services and maximise revenue opportunities across bedrooms, food & beverage and ancillary services.
- Attend wedding fairs, showcases and promotional events representing the hotel professionally.
Client Experience & Coordination
- Deliver exceptional customer service throughout the full wedding journey.
- Act as the primary point of contact for wedding couples and event clients.
- Coordinate all wedding details with operational departments to ensure seamless event delivery.
- Conduct planning meetings and final detail appointments with couples.
- Ensure all function sheets and operational handovers are completed accurately and communicated effectively.
- Maintain regular communication with clients ensuring confidence and professionalism at all stages.
- Manage guest feedback and ensure any issues are resolved promptly and professionally.
Commercial & Business Development
- Work closely with the Group Director of Sales & Marketing to develop wedding sales strategies and promotional campaigns.
- Identify new business opportunities and partnership opportunities within the wedding market.
- Monitor competitor activity and local market trends.
- Support the achievement of overall hotel revenue targets.
- Maintain accurate forecasting and pipeline reporting for weddings and events.
- Ensure wedding packages and pricing remain competitive and commercially effective.
Marketing & Brand Collaboration
- Collaborate with the Group Marketing and Brand team on wedding campaigns, social media content and promotional activity.
- Assist with content creation, testimonials, photography coordination and wedding showcases.
- Ensure all wedding communications and promotional materials reflect the hotel's brand standards and tone of voice.
- Support digital and traditional marketing initiatives related to weddings and events.
Operational Collaboration
- Work closely with the General Manager and Heads of Department to ensure operational readiness for all weddings and events.
- Participate in operational meetings where required.
- Ensure smooth communication between Sales, Events, Kitchen, Accommodation and Food & Beverage teams.
- Support continuous improvement initiatives relating to wedding operations and guest experience.
Administration & Systems
- Maintain accurate records, contracts and client details within hotel systems.
- Ensure all deposits, payment schedules and invoicing processes are managed correctly.
- Produce weekly and monthly sales reports as required.
- Maintain accurate sales activity records, conversion reports and event forecasts.
- Ensure compliance with company procedures and data protection requirements.
Experience & Qualifications
- Previous experience in wedding sales, events or hotel sales management.
- Strong understanding of the wedding and hospitality market.
- Proven ability to achieve sales targets and manage client relationships.
- Excellent communication and organisational skills.
- Strong commercial awareness and attention to detail.
- Ability to work under pressure in a fast-paced environment.
- Proficient in Microsoft Office and hotel/event management systems.
- Flexibility to work evenings and weekends as required for events and showcases.
CALUSADE VALUES
The Wedding Sales Manager must demonstrate and embed the Calusade values: Care, Strive for Excellence, Be Consistent, Grow with Ambition, One Team, One Purpose.
Why Join Calusade Hotels
At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day.
What we offer:
- Opportunities for career progression across our hotel group.
- Ongoing training, learning and professional development.
- Employee recognition programmes celebrating great performance.
- Incentives and rewards that recognise commitment and excellence.
- Staff rates across our hotels.
- Complimentary meals on duty.
- Pension scheme.
- Healthcare benefits.
- A supportive team culture and positive working environment.
- Employee wellbeing initiatives and support programmes.
- Competitive pay and benefits.
- The opportunity to build a rewarding long-term career in hospitality.
At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
Benefits:
- Employee assistance program.
- Food allowance.
- On-site parking.
Work Location: In person
Wedding Sales Manager employer: Calusade Hotel Group
Calusade Hotels is an exceptional employer, dedicated to fostering a supportive and professional work environment where employees can thrive and develop their careers in hospitality. With a strong emphasis on teamwork and genuine service, the Hotel Kilmore in Cavan offers numerous opportunities for career progression, ongoing training, and employee recognition programmes, all while providing competitive pay and benefits. Join us to be part of a welcoming team that takes pride in delivering memorable guest experiences every day.
StudySmarter Expert Advice🤫
We think this is how you could land Wedding Sales Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Calusade Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Calusade Hotel Group
Don't be shy about reaching out to Calusade Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Wedding Sales Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Calusade Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Calusade Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
