At a Glance
- Tasks: Lead and motivate a dynamic sales team to achieve targets and drive customer growth.
- Company: Join a forward-thinking company focused on performance and customer success.
- Benefits: Gain leadership experience, competitive salary, and opportunities for career progression.
- Other info: Collaborative environment with exposure to various business functions.
- Why this job: Make a real impact by developing talent and driving business performance.
- Qualifications: Experience in sales or customer service, strong coaching skills, and a passion for teamwork.
The predicted salary is between 30000 - 40000 € per year.
Are you passionate about leading people, driving performance and delivering great customer outcomes? We’re looking for an enthusiastic and motivated Internal Sales Team Leader to lead our Central Internal Sales Team. This is a fantastic opportunity for someone who enjoys coaching and developing others, thrives in a fast-paced sales environment, and wants to make a visible impact across the business.
In this role, you’ll lead a team responsible for qualifying and converting inbound and outbound sales leads, supporting marketing campaigns, and helping drive customer growth through excellent service and sales performance. Working closely with colleagues across Sales, Marketing, Operations, Engineering and Customer Service, you’ll play a key role in supporting the onboarding and growth of new business opportunities while helping shape a high-performing and customer-focused culture. Success in this role will be measured through customer creation, lead conversion, campaign performance and team development.
What You’ll Be Doing
- Leading & Developing the Team
- Lead, coach and motivate a team of Internal Sales Agents to achieve sales and service targets
- Support colleagues through regular one-to-ones, feedback and development conversations
- Create a positive, engaging and high-performing team environment
- Manage performance proactively, recognising success and addressing underperformance where needed
- Ensure training and product knowledge is maintained across the team
- Driving Sales & Campaign Performance
- Support the delivery of inbound and outbound sales campaigns through distance selling channels
- Work closely with Marketing and Sales teams to brief campaigns, set targets and drive results
- Monitor campaign performance, conversion rates and productivity to identify opportunities for improvement
- Ensure the customer value proposition is clearly understood and consistently delivered
- Customer & Stakeholder Collaboration
- Build strong working relationships with Internal Sales Professionals, field sales, Marketing, Operations, Engineering and Customer Service teams
- Support a smooth onboarding experience for new customers
- Provide campaign feedback, insights and performance updates to key stakeholders
- Operational Excellence
- Monitor staffing levels and resource planning to maximise productivity and customer responsiveness
- Ensure CRM systems and reporting requirements are used effectively and maintained accurately
- Use data and operational insight to identify trends, solve problems and improve performance
- Promote and support a positive safety culture across the team
What We’re Looking For
- Experience leading or managing teams in a sales, customer service or contact centre environment
- Strong coaching and mentoring skills with the ability to motivate others
- Experience delivering results in a target-driven environment
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical capability
- Experience in distance selling and multi-channel customer engagement
- Ability to influence and build relationships with stakeholders across the business
- Good keyboard, telephony and CRM system skills
- GCSE (or equivalent) in English and Mathematics
Why Apply?
- This is a great opportunity to:
- Develop your leadership and people management skills
- Gain exposure across multiple business functions
- Play a key role in driving customer growth and business performance
- Lead a motivated and collaborative team
- Build experience that supports future career progression opportunities
If you’re someone who enjoys developing people, improving performance and making a difference, we’d love to hear from you.
Internal Sales Team Leader in Warwick employer: Calor
At our Tachbrook Park location, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to excel. As an Internal Sales Team Leader, you will not only lead a passionate team but also benefit from extensive professional development opportunities, collaborative cross-functional engagement, and a commitment to recognising and rewarding success. Join us to make a tangible impact while enjoying a fulfilling career in a fast-paced environment focused on customer satisfaction and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Team Leader in Warwick
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Internal Sales Team Leader role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team leadership and sales performance. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your coaching skills! During interviews, share specific examples of how you've developed teams in the past. We want to see your passion for leading and motivating others shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Internal Sales Team Leader in Warwick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Internal Sales Team Leader role. Highlight your leadership experience, coaching abilities, and any sales achievements to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading teams and driving performance. Share specific examples of how you've motivated others and achieved results in previous roles.
Showcase Your Communication Skills:Since this role involves collaboration with various teams, make sure your application demonstrates your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Calor
✨Know Your Team Dynamics
Before the interview, take some time to think about how you would lead and develop a team. Be ready to share specific examples of how you've motivated others in the past. This will show that you understand the importance of team dynamics and can create a positive environment.
✨Showcase Your Sales Savvy
Brush up on your sales knowledge and be prepared to discuss your experience with inbound and outbound sales campaigns. Highlight any successful strategies you've implemented and how they contributed to performance. This will demonstrate your ability to drive results in a target-driven environment.
✨Communicate Effectively
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think about how you would build relationships with stakeholders across different departments. Being able to convey your ideas effectively will set you apart from other candidates.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Prepare examples where you've identified trends or solved issues in a sales context. This will showcase your analytical capability and your proactive approach to improving performance.
