At a Glance
- Tasks: Analyse business requirements and create efficient process solutions in logistics.
- Company: Join Calor Gas, a leader in customer safety and service.
- Benefits: 12-month secondment with opportunities for professional growth.
- Other info: Collaborative environment with strong stakeholder relationships.
- Why this job: Make a real impact on logistics processes and drive transformation.
- Qualifications: Experience in business process analysis and agile methodologies required.
The predicted salary is between 40000 - 50000 £ per year.
12 month Secondment Tachbrook Park Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor. The Transformation and Information team at Calor Gas are looking to recruit an engaging and proactive Business Process Analyst.
Key Responsibilities:
- Takes requirements from the business, analyses them, and translates them into viable process solutions that are aligned with the Business strategies and roadmaps.
- Facilitates process alignment and standardisation and provides a platform to enable ongoing process transformation, efficiencies and the achievement of agreed KPIs.
- Works closely with the business and stakeholders to write detailed and clear user stories, process mapping and requirements documents to support Agile Continuous Improvement ways of working.
- Becomes the Subject Matter Expert covering one or more Logistics Applications (SAP, Paragon, ORTEC, ATON, GASLOG, Metraweather, OnBase, Webex), and Business Process areas (Order to Cash).
- Responsible for the provision of expert advice and guidance to the Business Process / Product Owners and Functional Managers.
- Works closely with the Business and the BPL’s to understand their requirements and drives the usage and adoption of the standard solution(s), managing requirements in line with corporate and business objectives.
- Collaborates with other Product and Process areas to ensure end to end continuity and best fit solutions and processes to meet business needs.
Key responsibilities will include:
- Works closely with Business Process Leads, Subject Matter Experts, Key Users and the wider business to understand their requirements and encourage the use of standard functionality wherever possible.
- Proactively collects additional inputs to ensure a comprehensive demand view.
- Supports the Product Owner in demand management - especially in Change request review, requirements elucidation, and benefits analysis.
- Works with Business Process Leads on Business Process designs.
- Translates requirements into viable process solutions in customer facing systems that are aligned with the Business strategy and goals, solution principles and standard functionality.
- Facilitates workshops as required on initiatives - for example process design workshops to control the process and manage business expectations - preventing ‘wish list’ outcomes.
- Responsible for holistic process design, including thinking about integration points, controls, roles, compliance, KPIs, reports.
- Ensures processes adhere to company policies and compliance requirements (process controls, segregation of duties, etc.) - Supporting Access and Process controls in job role and process design.
- Responsible for process integration points with other process and application areas.
- Proactively reviews business processes with BPLs and drives improvements.
- Provides support to Business in areas of process procedure, requirements elucidation (for example supporting super users and other change requesters in documenting change requirements in the right way and to the right level), process training/hints and tips.
- Works with Business Change and training teams for Adoption on aspects such as Business change impacts identification.
- Builds and maintains a strong relationship with key stakeholders and users - acting as the go-to person for process excellence and best practice.
- Participates in and/occasionally manages small to medium change initiatives with a high process change component.
As such we would like you to have/be:
Essential
- Experience of working as a BPA within a commercial organization of similar size / industry to Calor, with thorough detailed knowledge and experience of:
- Effective User story writing
- Requirement gathering
- Process Mapping
- System and process documentation
- Thorough knowledge and understanding of business processes and principles, especially in the Logistics area.
- Knowledge and experience working in continuous improvement and agile methodologies.
- Experience working on large Transformation projects.
- Experienced in writing operational business procedures, and capturing process maps using external tools.
- Strong abilities in requirements analysis, elucidation, prioritization, and user story documentation.
- Knowledge of agile delivery processes.
- Advanced analytical and problem-solving skills, including Microsoft Excel.
- Understanding of both business strategy/needs of management and the day to day of the user community.
- Previous experience in project teams is essential.
Desirable
- Qualified in a process excellence method such as Lean six-sigma.
- Experience working with Calor core systems such as SAP, ORTEC, Paragon, Aton, Gaslog, Metra weather, OnBase.
- Experience working within Logistics processes and systems.
To be considered for the above opportunity you must be eligible to live and work in UK.
Business Process Analyst - Logistics in Warwick employer: Calor
At Calor, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and the chance to engage in meaningful projects that drive transformation within the logistics sector. Located in Tachbrook Park, our team enjoys a supportive environment where every member's contribution is valued, making it an ideal place for those seeking a rewarding career in business process analysis.
StudySmarter Expert Advice🤫
We think this is how you could land Business Process Analyst - Logistics in Warwick
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Calor on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find anywhere else.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of logistics processes and tools like SAP and ORTEC. Be ready to discuss how you've used these in past roles, and think of examples where you've driven process improvements. Show us you know your stuff!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience with user story writing and process mapping. The more comfortable you are talking about your skills, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Calor team. Let's get you that Business Process Analyst role!
We think you need these skills to ace Business Process Analyst - Logistics in Warwick
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in business process analysis, especially in logistics. We want to see how your skills align with our needs at Calor, so don’t hold back on showcasing relevant projects!
Show Off Your User Story Skills:Since writing effective user stories is key for this role, include examples of your past work where you’ve successfully gathered requirements and translated them into clear user stories. This will help us see your practical experience in action!
Be Clear and Concise:When documenting your experiences, keep it straightforward and to the point. Use bullet points for clarity and ensure that your process mapping and documentation skills shine through. We appreciate a well-structured application!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Calor
✨Know Your Processes
Before the interview, brush up on your knowledge of logistics processes and systems. Familiarise yourself with tools like SAP, ORTEC, and Paragon, as well as the principles of process mapping and user story writing. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Prepare Real-World Examples
Think of specific instances where you've successfully gathered requirements or facilitated process improvements in previous roles. Be ready to discuss these examples in detail, highlighting your analytical skills and how you’ve contributed to continuous improvement initiatives.
✨Understand Agile Methodologies
Since the role involves working within Agile frameworks, make sure you can articulate your experience with Agile methodologies. Be prepared to discuss how you've applied these principles in past projects, especially in relation to demand management and change requests.
✨Build Rapport with Stakeholders
During the interview, focus on your ability to build strong relationships with stakeholders. Share examples of how you've collaborated with business leads and users to understand their needs and drive process adoption. This will showcase your proactive approach and communication skills, which are crucial for this role.
