At a Glance
- Tasks: Support site management with safety, inventory, and customer service tasks.
- Company: Join Calor, a diverse and inclusive company in Manchester.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork and personal ownership.
- Why this job: Be part of a proactive team making a real impact on safety and customer satisfaction.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
Location: Manchester
Hours: 5 days per week (covering Monday-Sunday rota)
Contract Type: Full Time / Permanent
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms. We are looking to recruit a Customer Service driven Logistics Agent for our site in Manchester.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
- Place orders on system for delivery/collection using SAP.
- Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
- Receipt stock in/out received in barrels.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- General housekeeping.
Do you/are you:
- An experienced Customer Service/Driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
- Articulate with good attention to detail.
If this sounds like you, then why not apply? - we look forward to hearing from you!
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success. We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Logistics Agent L1 in Manchester employer: Calor
At Calor, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and empowers our employees. Located in Manchester, our Logistics Agent role provides opportunities for professional growth within a dynamic team, alongside competitive benefits and a commitment to health and safety. Join us to contribute to a proactive environment where your customer service skills will shine and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Agent L1 in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at Calor. A friendly chat can open doors and give you insider info about the company culture and what they really value in a candidate.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for a customer. This role is all about being customer-focused, so show us how you shine in that area!
✨Tip Number 3
Don’t just wait for the job to come to you! Apply through our website and make sure to follow up. A quick email or call can show your enthusiasm and commitment to joining the team.
✨Tip Number 4
Show off your organisational skills! Be ready to discuss how you manage tasks and priorities, especially in a busy environment. We love candidates who can juggle multiple responsibilities while keeping everything running smoothly.
We think you need these skills to ace Logistics Agent L1 in Manchester
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills.
Be Detail-Oriented:Since this role involves meticulous inventory and financial controls, it's crucial to showcase your attention to detail. Mention any relevant experiences where you had to manage data or maintain accuracy in your work.
Tailor Your Application:Take a moment to customise your application for this specific role. Use keywords from the job description, like 'safety-first operation' and 'inventory stock control', to show us you're a perfect fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our company culture while you're there!
How to prepare for a job interview at Calor
✨Know Your Stuff
Before the interview, make sure you understand the logistics industry and the specific role of a Logistics Agent. Familiarise yourself with key terms like inventory control, SAP, and Salesforce. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer.
✨Demonstrate Safety Awareness
Given the emphasis on health and safety, come prepared to discuss how you prioritise safety in your work. Share any relevant experiences where you identified risks or contributed to a safer workplace.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, how success is measured in the role, or what challenges the team is currently facing. This shows your interest and helps you gauge if the company is the right fit for you.
