At a Glance
- Tasks: Support site management, maintain inventory, and ensure safety standards.
- Company: Join Calor, a diverse and inclusive company in Manchester.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Dynamic team environment with a commitment to safety and inclusivity.
- Why this job: Make a real impact in logistics while developing your customer service skills.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
Location: Manchester
Hours: 5 days per week (covering Monday-Sunday rota)
Contract Type: Full Time / Permanent
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms. We are looking to recruit a Customer Service driven Logistics Agent for our site in Manchester.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
- Place orders on system for delivery/collection using SAP.
- Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
- Receipt stock in/out received in barrels.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- General housekeeping.
Do you/are you:
- An experienced Customer Service/Driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
- Articulate with good attention to detail.
If this sounds like you, then why not apply? - we look forward to hearing from you!
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success. We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Logistics Agent in Manchester employer: Calor
At Calor, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and empowers our employees. Located in Manchester, our Logistics Agent role provides opportunities for professional growth within a dynamic team, where safety and customer service are paramount. With a commitment to employee development and a focus on maintaining high standards, we ensure that our staff feel valued and motivated to contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Agent in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, attend industry events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your customer service skills can contribute to their mission of maintaining safety and efficiency in logistics.
✨Tip Number 3
Showcase your tech-savviness! Familiarise yourself with tools like SAP and Salesforce, and be prepared to demonstrate your proficiency during interviews. Highlighting your ability to manage data effectively will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Calor.
We think you need these skills to ace Logistics Agent in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in customer service and logistics. We want to see how your skills align with the role of a Logistics Agent, so don’t hold back on showcasing your relevant achievements!
Show Off Your Attention to Detail:Since this role involves meticulous inventory management and financial controls, it’s crucial to demonstrate your attention to detail. Use specific examples from your past experiences where you’ve successfully managed stock or maintained accuracy in your work.
Highlight Your Team Spirit:We’re all about collaboration here at StudySmarter! Make sure to mention any experiences where you’ve worked well in a team, supported colleagues, or shared best practices. This will show us that you’re a great fit for our dynamic environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out more about our company culture and benefits while you’re there!
How to prepare for a job interview at Calor
✨Know Your Stuff
Before the interview, make sure you understand the logistics industry and the specific role of a Logistics Agent. Familiarise yourself with key terms like inventory control, SAP, and Salesforce. This will help you speak confidently about how your skills align with the job.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or improved customer satisfaction, as this will demonstrate your proactive approach.
✨Emphasise Safety Awareness
Given the importance of health and safety in this position, prepare to discuss your experience with safety protocols. Share any relevant experiences where you identified risks or contributed to a safer workplace, showing that you take personal ownership of safety.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the team dynamics, how they handle safety training, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
