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- Tasks: Support site management, maintain inventory, and ensure safety standards.
- Company: Join Calor, a company committed to diversity and inclusion.
- Benefits: Full-time role with competitive benefits and a supportive team environment.
- Other info: Dynamic workplace with opportunities for personal growth and development.
- Why this job: Make a real impact in logistics while developing your customer service skills.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
Location: Spilsby
Hours: 5 days per week (covering Monday-Sunday rota)
Contract Type: Full Time / Permanent
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms. We are looking to recruit a Customer Service driven Logistics Agent for our site in Glasgow.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
- Place orders on system for delivery/collection using SAP.
- Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
- Receipt stock in/out received in barrels.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- General housekeeping.
Do you/are you:
- An experienced Customer Service/Driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
- Articulate with good attention to detail.
If this sounds like you, then why not apply? - we look forward to hearing from you!
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success. We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Logistics Agent CDC L1 employer: Calor
Contact Detail:
Calor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Agent CDC L1
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at Calor or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for a customer. We want to see that you can bring that same energy to our team!
✨Tip Number 3
Show us your passion for safety! Be ready to discuss how you’ve contributed to a safe working environment in past roles. We love candidates who take personal ownership of their tasks, especially when it comes to health and safety.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info about our benefits and company culture there, which can help you tailor your approach.
We think you need these skills to ace Logistics Agent CDC L1
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your proactive approach!
Be Detail-Oriented: Since this role involves meticulous inventory and financial controls, it's crucial to showcase your attention to detail. We recommend mentioning any relevant experiences where you successfully managed data or completed tasks with precision.
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing, like 'safety-first operation' and 'inventory stock control', to show us that you understand what we're looking for and that you're a great fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows your enthusiasm for joining our team at Calor!
How to prepare for a job interview at Calor
✨Know Your Stuff
Before the interview, make sure you understand the logistics industry and the specific role of a Logistics Agent. Familiarise yourself with key terms like inventory control, SAP, and Salesforce. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to customer satisfaction.
✨Emphasise Safety Awareness
Given the importance of health and safety in this role, prepare to discuss your approach to maintaining a safe working environment. Share any relevant experiences where you identified safety hazards or contributed to a safety-first culture. This shows that you take personal ownership of safety responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's approach to diversity and inclusion, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.