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- Tasks: Support site management, maintain inventory, and ensure safety standards.
- Company: Join Calor, a diverse and inclusive company committed to innovation.
- Benefits: Full-time role with competitive benefits and a supportive team environment.
- Other info: Dynamic workplace with opportunities for personal growth and development.
- Why this job: Make a real impact in logistics while developing your customer service skills.
- Qualifications: Customer service experience, organisational skills, and teamwork are essential.
The predicted salary is between 25000 - 30000 £ per year.
Location: Exeter
Hours: 5 days per week (covering Monday-Sunday rota)
Contract Type: Full Time / Permanent
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms. We are looking to recruit a Customer Service driven Logistics Agent for our site in Exeter.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
- Place orders on system for delivery/collection using SAP.
- Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
- Receipt stock in/out received in barrels.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- General housekeeping.
Do you/are you:
- An experienced Customer Service/Driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
- Articulate with good attention to detail.
If this sounds like you, then why not apply? - we look forward to hearing from you!
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success. We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Logistics Agent L1 in Exeter employer: Calor
Contact Detail:
Calor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Agent L1 in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, especially those who work at Calor or similar companies. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond for a customer. We want to see that you can handle calls and queries with ease!
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage inventory and keep track of stock levels. We love candidates who can demonstrate their attention to detail and proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info about our benefits and company culture there.
We think you need these skills to ace Logistics Agent L1 in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your customer service skills and experience in logistics. We want to see how you can contribute to our team in Exeter, so don’t hold back on showcasing your relevant achievements!
Show Off Your Attention to Detail: In a role like this, attention to detail is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Be Yourself: We’re looking for someone with a positive attitude and a proactive approach. Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and how you can help us maintain a safety-first operation!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our benefits and company culture while you’re there!
How to prepare for a job interview at Calor
✨Know Your Stuff
Before the interview, make sure you understand the logistics industry and the specific role of a Logistics Agent. Familiarise yourself with key terms like inventory control, SAP, and Salesforce. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer.
✨Demonstrate Safety Awareness
Given the emphasis on health and safety, come prepared to discuss how you prioritise safety in your work. Share any experiences where you identified safety concerns and took action, as this will highlight your proactive approach.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges the logistics team faces. This shows your enthusiasm and helps you gauge if the company is the right fit for you.