At a Glance
- Tasks: Install and maintain gas systems while providing top-notch customer service.
- Company: Join Calor Gas, a leader in energy solutions with a supportive team culture.
- Benefits: Enjoy competitive pay, private medical insurance, and discounts at major retailers.
- Other info: Flexible hours, travel opportunities, and a chance to grow your career.
- Why this job: Make a difference in people's lives by ensuring their gas systems run smoothly.
- Qualifications: Must be ACS Gas Qualified with strong customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
The Customer Engineering team at Calor Gas is looking to recruit an engaging and proactive Gas Engineer to provide engineering services and emergency response to Calor customers in the area.
Responsibilities
- Installing and maintaining Calor's bulk tanks and assets at customer sites.
- Travel (van and fuel provided) to meet customer service standards for our largely rural customer base.
- Participating in a standby rota to respond to gas emergencies out of normal working hours, requiring a flexible, positive, and adaptable approach. Additional rates of pay apply.
- Providing excellent customer care and dealing with customers.
- Follow procedures and instructions.
- Full industry specific training and support will be given to the right individual.
Qualifications
- ACS Gas Qualified.
- Experience dealing with customers and providing excellent customer care.
- Relevant gas engineering experience with an understanding of LPG and installation and maintenance of bulk LPG tanks and cylinders would be a distinct advantage.
- Knowledge of relevant legislation and industry standards, including Health and Safety awareness.
- Ability to follow procedures and instructions.
- Full Manual UK driving licence is essential.
- Must be eligible to live and work in UK and hold a full driving licence that is valid for you to drive in the UK.
- You must also be medically fit to drive.
Key Behaviours
- Have a safety-first mindset.
- Be curious, ask questions and be able to learn and absorb key knowledge required.
- Be flexible in your approach to work.
- Be willing to travel.
- Be able to communicate clearly.
- Have excellent customer service skills, be patient and ensure customer needs are met.
- Be a team player and works well with others.
- Listen well and quickly builds rapport.
- Seek and be open to feedback and shares information with others.
- Have good organisational skills.
- Be able to monitor quality and reject sub-standard work.
Benefits
- Competitive salary dependent on experience.
- Single Private Medical Insurance cover with the opportunity to add family at discounted rate.
- ERs Pension contribution 4.5% for first 2 years and 7.5% after 2 years.
- 4x salary life assurance cover from day 1.
- Income protection 50% of salary after 2 years.
- Market leading retailer discount scheme with major retailers.
- Holiday purchase scheme.
- Discounted gas and appliances.
- Eye test and glasses expenses every 2 years up to £90.
- Holiday increasing with length of service.
- Corporate Headspace subscription.
- Annual flu vaccination.
Pre-employment Checks
During any visit to, or employment with Calor, you may be randomly selected to undergo a drugs and alcohol test. Such results, which would be shared with you, may be taken into consideration in relation to any employment application or continued employment. If you are successful in being offered this role, you may be required to carry out pre-employment checks including but not limited to a DBS (basic disclosure) check.
EEO Statement
Calor Gas Ltd. is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Gas Service Engineer in Carlisle employer: Calor
Calor is an exceptional employer that prioritises the growth and well-being of its employees, offering competitive pay and a range of benefits including performance bonuses and comprehensive training. With opportunities for career development through online courses and a supportive work culture, drivers can enjoy the flexibility of roaming across various sites while receiving paid travel time and meal allowances. Join us to be part of a dedicated team that plays a vital role in the UK's energy supply sector.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Service Engineer in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your contacts in the gas engineering field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on short-term gigs related to gas engineering. This not only boosts your experience but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by practising common questions specific to gas engineering roles. Think about scenarios where you've demonstrated excellent customer service or problem-solving skills, as these will be key in your discussions.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join us at Calor Gas. It shows initiative and gives you a better chance of standing out!
We think you need these skills to ace Gas Service Engineer in Carlisle
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your ACS Gas qualifications and any relevant experience you have with LPG systems. We want to see how your skills match up with what we're looking for, so don’t hold back!
Customer Care is Key:Since this role involves a lot of customer interaction, share examples of how you've provided excellent customer service in the past. We love candidates who can communicate clearly and build rapport with customers.
Be Flexible and Adaptable:We’re looking for someone who can be flexible in their approach to work. Mention any experiences where you’ve had to adapt quickly to changing situations or respond to emergencies, as this will show us you’re the right fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on the path to joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Calor
✨Know Your Stuff
Make sure you brush up on your ACS Gas qualifications and any relevant gas engineering experience. Familiarise yourself with LPG systems, installation, and maintenance of bulk tanks. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Customer Care is Key
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet customer needs, as this will demonstrate your commitment to customer care.
✨Safety First Mindset
Calor Gas values a safety-first approach, so be ready to discuss how you prioritise safety in your work. Share any experiences where you followed safety procedures or dealt with emergencies effectively. This will highlight your awareness of health and safety standards.
✨Be Flexible and Adaptable
This job requires a flexible approach, especially with the standby rota for emergencies. Be prepared to talk about times when you've had to adapt to changing circumstances or travel for work. Showing that you're open to feedback and can work well in a team will also score you points.
