At a Glance
- Tasks: Coordinate transport logistics, ensuring smooth communication between teams and managing unexpected changes.
- Company: Join Calor, a leader in customer safety and service in the transport sector.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a fantastic discount scheme.
- Why this job: Be part of a dynamic team that values efficiency, safety, and customer satisfaction.
- Qualifications: Experience in transport/logistics, strong IT skills, and an analytical mindset are essential.
- Other info: Opportunity for career growth with increasing benefits over time.
The predicted salary is between 21600 - 26400 £ per year.
Location: Stoney Stanton, United Kingdom
Job Category: Other
EU work permit required: Yes
Salary: c£27-£33k pa, depending on experience, plus excellent benefits
Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor. We are looking to recruit Transport Planning Dispatchers for our site in Stoney Stanton, Leicestershire. As part of the Transport Planning team, reporting into the Transport Planning shift lead, you will work closely with the schedulers, customer services and distribution teams to ensure communication lines are clear and strong with all parties working towards the same result.
Responsibilities:
- Liaise between customer services and distribution providing regular updates on customer run outs, vehicle breakdowns and driver’s absenteeism.
- Able to react quickly to unforeseen changes in the pre-agreed plan, maintaining customer expectation.
- Analyse and report the progress of the distribution plan, highlighting any challenges to senior management across Operations and Sales.
- Continually improve master data improving customer experience and efficiency communicating with the National Distribution teams updating customer data and completing driver debriefs.
- Decision making that requires changes in schedules balancing customer experience, operational efficiencies and potential revenues through fulfilled orders.
- Contribute to the Fulfilment Safety agenda reducing the risk to our drivers, considering planning alternative routes based on incident & monitoring of driving performance, improving customer master data about customer premises and planning of driver breaks etc, supporting Health & Wellbeing.
Do you have?
- Experience in transport/logistics/distribution?
- Strong IT skills with a sound knowledge of SAP and Paragon?
- Experience in a fast-paced environment and work well under pressure?
- An analytical mind?
- The ability to deal with large amounts of data?
- Attention to detail and process driven?
- Logical thinker and methodical problem solver?
- The ability to collaborate and influence others?
In return, we offer:
- 25 days annual leave increasing with length of service, plus statutory bank holidays
- Single Private Medical Insurance cover with the opportunity to add Family at discounted rate
- ERs Pension contribution for first 2 years and after 2 years 4x salary life assurance cover from day 1
- Income protection 50% of salary after 2 years
- Market leading retailer discount scheme with major retailers
Contact Detail:
Calor Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Dispatcher - Stoney
✨Tip Number 1
Familiarise yourself with the transport and logistics industry, especially focusing on the specific challenges faced in distribution. Understanding the nuances of this field will help you speak confidently about your experience and how it aligns with the role.
✨Tip Number 2
Network with professionals already working in transport planning or dispatch roles. Engaging with them can provide insights into the day-to-day responsibilities and expectations, which can be invaluable during interviews.
✨Tip Number 3
Brush up on your IT skills, particularly with SAP and Paragon systems. Being able to demonstrate your proficiency with these tools during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully managed unforeseen changes in logistics plans in the past. Highlighting your problem-solving skills and ability to maintain customer satisfaction under pressure will resonate well with the hiring team.
We think you need these skills to ace Transport Dispatcher - Stoney
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport, logistics, or distribution. Emphasise your IT skills, particularly with SAP and Paragon, as well as any analytical abilities that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Transport Dispatcher role. Mention your ability to handle unforeseen changes and your experience in maintaining clear communication between teams.
Highlight Relevant Skills: In your application, focus on your attention to detail, problem-solving skills, and ability to work under pressure. Provide examples from past experiences that demonstrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Calor Gas
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Transport Dispatcher. Familiarise yourself with the key tasks such as liaising between customer services and distribution, and how to handle unforeseen changes in plans.
✨Showcase Your IT Skills
Since strong IT skills are essential for this role, be prepared to discuss your experience with SAP and Paragon. Consider bringing examples of how you've used these tools effectively in past roles.
✨Demonstrate Analytical Thinking
Prepare to showcase your analytical skills by discussing how you've dealt with large amounts of data in previous positions. Think of specific instances where your analysis led to improved outcomes.
✨Emphasise Collaboration and Communication
As a Transport Dispatcher, you'll need to work closely with various teams. Be ready to provide examples of how you've successfully collaborated with others and influenced decisions in a fast-paced environment.