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- Tasks: Conduct health and safety audits, quality control inspections, and manage contractor panels.
- Company: Join Calor, a leader in LPG solutions, committed to safety and innovation.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for personal growth.
- Why this job: Make a real impact on safety culture while developing your technical skills in a supportive environment.
- Qualifications: Must be a Registered Gas Installer with 8 years of relevant experience and strong communication skills.
- Other info: Be part of a dynamic team that values diversity and encourages new ideas.
The predicted salary is between 42000 - 84000 £ per year.
The Area Technical Supervisor role is a critical field-based position focused on conducting health and safety audits, quality control inspections, and site inspections to ensure compliance with regulatory requirements at Calor customer sites and installations. The role also includes managing contractor and installer panels, providing technical guidance, investigating customer complaints, and managing emergency responses. Additionally, the supervisor will support our sales teams with cost-efficient technical solutions and manage high-risk liquid installations.
Key Responsibilities:
- Carry out Health and Safety Audits, Quality Control Inspections of Calor Contractors, Installers, and other Calor Contractors' work in the Customer Engineering Sector, including Bulk Tank, Cylinder, and Company-owned Installations.
- Perform Site Inspections of Company-owned Metered Supply Installation Projects and maintain Bulk Tanks and Company-owned equipment at customer sites to ensure regulatory compliance.
- Act as a safety exemplar within the business to promote a positive safety culture among contractors, enhancing safety performance in line with safety strategy objectives.
- Develop, train, and manage an effective Contractor and Installer Panel to service all sectors of the LPG Market (up to 30 Contractors/Installers per Supervisor).
- Onboard Contractors and Installers to support Calor’s Business & Safety Strategy, adhering to Calor’s Life Saving Rules.
- Provide technical guidance on LPG installations and control systems to the Register of Gas Installers of Ireland inspectorate as required.
- Investigate and resolve Appliance/Installation-related Customer complaints in collaboration with Equipment Suppliers and Service Providers.
- Inspect and certify Company and Customer-owned Installations.
- Respond to all After Hours Emergency Calls (24/7) and coordinate responses for Company-owned Metered Distribution Sites out of hours to meet CRU criteria.
- Conduct in-field audits with CRU and investigate incidents at customer premises, preparing incident investigation reports.
- Represent Calor legally in court cases related to technical issues.
- Provide technical advice and support to Contractors, Installers, Customers, and Field Sales Staff in collaboration with Customer Engineering and Business Development Teams.
- Develop and implement innovative stakeholder management strategies.
- Design technical solutions that meet Calor and Customer Installation requirements, supporting sales with cost-effective solutions for large Commercial and Industrial Customers.
- Manage regulatory body queries and correspondence (CRU, Fire Authority, HSA, Register of Gas Installers of Ireland, etc.).
- Maintain high-risk liquid installations (Auto Gas, Vapourisers, Forklift Truck Filling).
- Influence key stakeholders relevant to Customer Engineering positively.
- Manage costs proactively within in-field Customer Engineering projects to adhere to budgets.
- Assist in developing the Customer Engineering budget, prioritizing safety-critical projects.
- Ensure diligent safety and technical process design and adherence.
- Translate technical requirements into realistic, achievable action plans.
Stakeholder Management:
- QHSE / Legal
- Senior Managers
- Commercial (Sales)
- Operational Teams
- Contractors
- Installers
- External Agencies and Consultants
- Customers
Key Behaviours:
- Putting People at the Heart: Earn trust through honesty and integrity. Treat people with care and respect. Invest in personal growth. Provide honest feedback and encourage others. Seek diverse perspectives to achieve team goals.
- Setting Ambition: Articulate goals clearly. Provide guidance through actions and decisions. Use personal energy to motivate others. Translate goals into objectives and actions. Communicate effectively and frequently.
- Ensuring Wellbeing: Foster a safe, positive, and supportive workplace. Encourage speaking up and sharing opinions. Promote initiative and new ideas. Support diversity and uphold ethics and compliance.
- Problem Solving: Analyse information and draw conclusions. Weigh pros and cons of solutions. Prevent issues from reoccurring. Make confident, data-driven decisions. Continuously test and improve solutions.
- Delivering Results: Balance short-term and long-term goals. Achieve ambitious targets and be accountable. Focus on customer needs. Leverage networks internally and externally. Innovate and deliver positive outcomes.
Requirements:
- Registered Gas Installer.
- At least 8 years of experience in installation and maintenance of Oil & Gas projects.
- Strong knowledge of Health and Safety Standards relevant to the sector.
- Ability to identify compliant, cost-effective solutions following sectoral best practices.
- Excellent knowledge of I.S. Gas Standards 3216, 3213, 813, 820, 265, and 329.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and relevant software packages.
- Team-oriented and customer-focused.
- Self-motivated and eager to learn.
- Willing to work after hours when necessary.
Contact Detail:
Calor Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Technical Supervisor (North West Ireland)
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to the LPG sector in Ireland. Understanding these standards will not only help you during interviews but also demonstrate your commitment to compliance and safety.
✨Tip Number 2
Network with professionals in the gas installation and maintenance industry. Attend relevant workshops or seminars to meet potential colleagues and learn about the latest trends and challenges in the field, which can give you an edge in discussions during the hiring process.
✨Tip Number 3
Prepare to discuss your experience with managing contractor panels and conducting audits. Be ready to share specific examples of how you've improved safety performance or resolved customer complaints, as these are key responsibilities of the role.
✨Tip Number 4
Showcase your problem-solving skills by thinking of scenarios where you've had to make data-driven decisions in high-pressure situations. This will highlight your ability to handle emergencies and manage risks effectively, which is crucial for the Area Technical Supervisor position.
We think you need these skills to ace Area Technical Supervisor (North West Ireland)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and safety audits, quality control inspections, and any specific projects related to LPG installations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for safety and compliance in the LPG sector. Mention specific examples of how you've successfully managed contractor panels or resolved customer complaints in the past.
Showcase Your Technical Knowledge: Emphasise your understanding of I.S. Gas Standards and your experience with high-risk liquid installations. This will show that you are well-versed in the technical requirements of the role.
Highlight Soft Skills: The job requires strong communication and interpersonal skills. Provide examples of how you've fostered teamwork and collaboration in previous roles, as well as how you've motivated others to achieve safety goals.
How to prepare for a job interview at Calor Gas
✨Know Your Regulations
Familiarise yourself with the relevant health and safety regulations and I.S. Gas Standards mentioned in the job description. Being able to discuss these confidently will demonstrate your expertise and commitment to compliance.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in conducting audits, managing contractors, and resolving customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication Skills
Since the role requires collaboration with various stakeholders, be ready to discuss how you effectively communicate technical information to non-technical audiences. Highlight any experiences where your communication skills made a positive impact.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've approached problem-solving in previous roles, especially in high-pressure situations. Share examples of how you analysed issues, weighed options, and implemented solutions to prevent recurrence.
