Customer Operations Coordinator – Hybrid Role in Royal Leamington Spa
Customer Operations Coordinator – Hybrid Role

Customer Operations Coordinator – Hybrid Role in Royal Leamington Spa

Royal Leamington Spa Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage gas-related emergencies and service orders while supporting customers and internal teams.
  • Company: Leading energy company in Warwick with a focus on customer service.
  • Benefits: 25 days annual leave, private medical insurance, and a company pension scheme.
  • Why this job: Join a dynamic team and make a real difference in customer operations.
  • Qualifications: Strong communication skills and a customer-focused attitude.
  • Other info: Hybrid role offering a blend of remote and office work.

The predicted salary is between 30000 - 42000 £ per year.

A leading energy company in Warwick is seeking a customer-focused operational support professional. This hybrid role involves managing gas-related emergencies, service orders, and asset maintenance, working collaboratively with internal teams and external customers to deliver high-quality service.

The ideal candidate will possess strong communication skills, a customer-facing attitude, and the ability to problem-solve.

Benefits include:

  • 25 days annual leave
  • Private medical insurance
  • Company pension scheme

Customer Operations Coordinator – Hybrid Role in Royal Leamington Spa employer: Calor Gas Ltd

As a leading energy company based in Warwick, we pride ourselves on fostering a collaborative and supportive work environment that prioritises employee well-being and professional growth. Our hybrid role as a Customer Operations Coordinator offers not only competitive benefits such as 25 days of annual leave and private medical insurance but also the opportunity to engage in meaningful work that directly impacts our customers and community. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
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Contact Detail:

Calor Gas Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Operations Coordinator – Hybrid Role in Royal Leamington Spa

Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common questions related to customer operations. We should focus on showcasing our problem-solving skills and how we handle emergencies.

Tip Number 3

Show off our communication skills! During interviews, make sure we articulate our thoughts clearly and demonstrate our customer-facing attitude. It’s all about making a great impression!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!

We think you need these skills to ace Customer Operations Coordinator – Hybrid Role in Royal Leamington Spa

Customer-Focused
Operational Support
Gas-Related Emergency Management
Service Order Management
Asset Maintenance
Collaboration Skills
High-Quality Service Delivery
Strong Communication Skills
Customer-Facing Attitude
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer-focused experience and operational support skills. We want to see how you've tackled similar challenges in the past, so don’t hold back on those examples!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and problem-solving abilities. Let us know why you’re excited about this hybrid role and how you can contribute to our team.

Showcase Teamwork: Since this role involves working collaboratively with both internal teams and external customers, make sure to highlight any relevant teamwork experiences. We love seeing how you’ve worked with others to deliver high-quality service!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Calor Gas Ltd

Know the Company Inside Out

Before your interview, do some research on the energy company. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

Showcase Your Customer-Focused Mindset

Since this role is all about customer operations, prepare examples from your past experiences where you successfully handled customer issues or improved service delivery. Highlight your communication skills and how you’ve collaborated with teams to solve problems.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities, especially related to gas-related emergencies or service orders. Think of specific situations where you had to think on your feet and how you managed to resolve them efficiently.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, how success is measured in this role, or what challenges the company currently faces. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Customer Operations Coordinator – Hybrid Role in Royal Leamington Spa
Calor Gas Ltd
Location: Royal Leamington Spa
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  • Customer Operations Coordinator – Hybrid Role in Royal Leamington Spa

    Royal Leamington Spa
    Full-Time
    30000 - 42000 £ / year (est.)
  • C

    Calor Gas Ltd

    200-500
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