Calor Gas is seeking a Customer Service Advisor to join its Plymouth team, acting as the first point of contact for customers and delivering high-quality service in a fast-paced environment.
You will respond to calls and written queries, process orders and account administration, promote products, and resolve issues in line with company policies while contributing to KPIs and cross-department collaboration. Accurate customer records are essential.
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Customer Experience Specialist in Plymouth employer: Calor Gas Ltd.
At Calor, we pride ourselves on being an excellent employer, offering a competitive salary and a comprehensive benefits package that includes private medical insurance, generous annual leave, and a market-leading retailer discount scheme. Our work culture is built on inclusivity and respect, fostering an environment where employees are empowered to grow and develop their skills, particularly in leadership roles like the Transport Controller position at our Neath site. With a commitment to safety and compliance, we provide ongoing training and support, ensuring that our team members can thrive while contributing to our mission of delivering exceptional service.
