At a Glance
- Tasks: Support site management, maintain inventory, and ensure safety standards.
- Company: Join Calor, a diverse and inclusive company committed to innovation.
- Benefits: Full-time role with opportunities for growth and a supportive team environment.
- Other info: Dynamic workplace with a focus on safety and teamwork.
- Why this job: Make a real impact in logistics while developing your customer service skills.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
Location: Manchester
Hours: 5 days per week (covering Monday-Sunday rota)
Contract Type: Full Time / Permanent
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
- Place orders on system for delivery/collection using SAP.
- Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
- Receipt stock in/out received in barrels.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- General housekeeping.
Do You/are You:
- An experienced Customer Service/Driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
- Articulate with good attention to detail.
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success. We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Logistics Agent in Manchester employer: Calor Gas Ltd.
At Calor, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and empowers our employees. Located in Manchester, our Logistics Agent role provides opportunities for professional growth within a dynamic team, where safety and customer service are at the forefront of our operations. With a commitment to employee development and a focus on maintaining a positive work environment, we ensure that every team member feels valued and has the chance to thrive in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Agent in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and logistics. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Show off your skills! Bring examples of how you've handled customer queries or managed inventory in past roles. Real-life stories can make a big impact during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Logistics Agent in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Logistics Agent role. Highlight your customer service experience and any relevant software knowledge, like SAP or Salesforce, to show us you’re the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about logistics and customer service. Share specific examples of how you've contributed to safety and efficiency in previous roles – we love a proactive attitude!
Showcase Your Attention to Detail:In both your CV and cover letter, demonstrate your attention to detail. Mention any experience with inventory management or financial controls, as these are key aspects of the job that we’ll be looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Calor Gas Ltd.
✨Know Your Stuff
Before the interview, make sure you’re familiar with the logistics industry and the specific responsibilities of a Logistics Agent. Brush up on SAP and Salesforce, as these are key tools for the role. Being able to discuss how you've used these systems in past roles will show your expertise.
✨Showcase Your Customer Service Skills
This position is all about exceptional customer service, so be ready to share examples of how you've gone above and beyond for customers in previous jobs. Think of specific situations where you resolved issues or improved customer satisfaction, and be prepared to discuss them.
✨Safety First Mindset
Since the role involves a proactive approach to health and safety, come prepared to talk about your experience with safety protocols. Share any relevant experiences where you identified safety concerns and took action, demonstrating your commitment to maintaining a safe workplace.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and how they approach diversity and inclusion. This shows that you’re genuinely interested in the role and the company, and it helps you determine if it’s the right fit for you.
