At a Glance
- Tasks: Join us as a Logistics Agent, managing inventory and ensuring site safety.
- Company: Calor is dedicated to diversity and innovation, creating a supportive work environment.
- Benefits: Enjoy competitive salary, flexible working options, and a commitment to inclusivity.
- Why this job: Be part of a dynamic team focused on customer service and safety in logistics.
- Qualifications: Customer service experience, strong organisational skills, and proficiency in Microsoft Office and SAP required.
- Other info: This is a fixed-term role based in Stoney Stanton with opportunities for growth.
The predicted salary is between 22000 - 24000 £ per year.
Logistics Agent L2
Location: Stoney Stanton
Salary: 26,000 – £28,000 Per Annum
Contract Type: Fixed Term (12 Months)
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.
We are looking to recruit a Customer Service driven Logistics Agent for our site in Stoney Stanton.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Place orders on system for delivery/collection using SAP.
- Take Inbound/outbound calls for customer orders, queries, and general information.
- Process orders, refunds/credits, and cylinder refill agreements.
- Receipt stock in/out received on trailers.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Agency time sheets.
- General housekeeping.
Do you/are you:
- An experienced Customer Service/Driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, SAP and Tru Tac.
- Articulate with good attention to detail.
If you want to see more about our benefits and the business, please visit our Careers page – https://www.calor.co.uk/about-us/careers
If this sounds like you, then why not apply? – we look forward to hearing from you!
To be considered for the above opportunity you must be eligible to live and work in UK.
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.
We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
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Logistics Agent employer: Calor Gas Ltd.
Contact Detail:
Calor Gas Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Agent
✨Tip Number 1
Familiarise yourself with SAP and other relevant software before your interview. Being able to demonstrate your proficiency in these systems will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills, especially in handling queries and complaints. Prepare examples of how you've successfully managed customer interactions in the past to showcase your experience.
✨Tip Number 3
Understand the importance of safety in logistics. Be prepared to discuss how you prioritise safety in your work and any relevant experiences you have that align with a safety-first approach.
✨Tip Number 4
Research Calor's values and commitment to diversity and inclusion. Being able to articulate how you align with these values can set you apart as a candidate who fits well within the company culture.
We think you need these skills to ace Logistics Agent
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Logistics Agent position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Customer Service Skills: Since this position requires exceptional customer service skills, make sure to provide specific examples in your CV and cover letter that demonstrate your ability to handle customer queries and maintain a positive attitude.
Showcase Relevant Experience: If you have experience with SAP or inventory management, be sure to mention it. Include any previous roles where you supported site management or contributed to safety operations, as these are key aspects of the job.
Craft a Strong Cover Letter: Write a compelling cover letter that not only expresses your interest in the position but also outlines how your skills and experiences make you a perfect fit for the Logistics Agent role. Be sure to convey your commitment to safety and teamwork.
How to prepare for a job interview at Calor Gas Ltd.
✨Showcase Your Customer Service Skills
As a Logistics Agent, exceptional customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your ability to communicate effectively across various platforms.
✨Familiarise Yourself with SAP
Since you'll be using SAP for order processing, it's beneficial to brush up on your knowledge of the system. If you have prior experience, be ready to discuss specific tasks you've completed using SAP.
✨Emphasise Teamwork and Flexibility
This role requires collaboration and adaptability. Think of instances where you've worked well in a team or adapted to changing circumstances, and be prepared to share these during the interview.
✨Highlight Your Attention to Detail
With responsibilities like inventory control and stock counts, attention to detail is crucial. Prepare to discuss how you ensure accuracy in your work and any systems you use to maintain meticulous records.