Gas Service Engineer - Fulfilment L1 in Guildford

Gas Service Engineer - Fulfilment L1 in Guildford

Guildford Full-Time 30000 - 36000 £ / year (est.) No working from home possible
Calor Gas Ltd.

At a Glance

  • Tasks: Install and maintain gas systems while providing excellent customer service.
  • Company: Join Calor Gas, the UK's leading LPG supplier with a focus on safety and innovation.
  • Benefits: Enjoy competitive salary, private medical insurance, and discounts at major retailers.
  • Other info: Flexible working environment with opportunities for career growth and development.
  • Why this job: Make a real difference in people's lives by ensuring their energy needs are met.
  • Qualifications: ACS Gas Qualified with customer service experience; training provided for the right candidate.

The predicted salary is between 30000 - 36000 £ per year.

Homebased – Ideally located Surrey (RG / GU / RH / SL / KT postcode)

Salary £30,000 - £36,000 per annum depending on experience plus benefits

The Customer Engineering team at Calor Gas are looking to recruit an engaging and proactive Gas Engineer providing engineering services and emergency response to Calor customers in the area. Calor Gas is the UK’s leading LPG supplier. We offer a range of off grid energy options for heating, cooking and other needs, to homes and businesses including sectors such as agriculture, transport and manufacturing.

Plus, additional benefits such as:

  • Single Private Medical Insurance cover with the opportunity to add Family at discounted rate
  • ERs Pension contribution up to 7.5%
  • 4x salary life assurance cover from day 1
  • Income protection 50% of salary after 2 years
  • Market leading retailer discount scheme with major retailers
  • Holiday purchase scheme
  • Discounted gas and appliances
  • Eye test and glasses expenses every 2 years up to £90
  • Holiday increasing with length of service
  • Corporate Headspace subscription
  • Annual flu vaccination
  • A company vehicle, mobile phone and tablet also provided to complete your role!

Key responsibilities will include:

  • Installing and maintaining Calor’s bulk tanks and assets at customer sites.
  • Travel (van and fuel provided) in order to meet customer service standards for our largely rural customer base.
  • The role requires participation in a standby rota to respond to gas emergencies out of normal working hours. Therefore, you will need to have a flexible, positive, and adaptable approach. Additional rates of pay apply.

As such we would like you to have/be:

  • ACS Gas Qualified.
  • Experience in dealing with customers and providing excellent customer care.
  • Any relevant gas engineering experience would be considered useful, and an understanding of LPG and the installation and maintenance of bulk LPG tanks and cylinders would be a distinct advantage.
  • Have knowledge of relevant legislation and industry standards, including Health and Safety awareness.
  • Be able to follow procedures and instructions.
  • A full UK driving licence is also essential.

As part of our field-based team, you will take part in Calor’s training programme and will build the skills and knowledge of installation and maintenance work needed to provide the best service possible to our customers. This will include providing you with the knowledge and skills you need to support our 24/7 emergency response service which is an essential part of what we do!

Key Behaviours we look for in a Calor Gas LPG Engineer:

  • Have a safety-first mindset
  • Be curious, ask questions and be able to learn and absorb key knowledge required
  • Be flexible in your approach to work
  • Be willing to travel
  • Be able to communicate clearly
  • Have excellent customer service skills, be patient and ensure customer needs are met
  • Be a team player and works well with others
  • Listen well and quickly builds rapport
  • Seek and be open to feedback and shares information with others
  • Have good organisational skills
  • Be able to monitor quality and reject sub-standard work

Opportunities to progress, to develop and to be recognised for your achievements are part of our daily life, and we want to share that with you! Together with your commitment, drive and personal performance, we believe you can bring out the best in yourself at Calor.

If this sounds like an opportunity you’re interested in, please apply.

To be considered for the above opportunity you must be eligible to live and work in UK and hold a full driving licence that is valid for you to drive in the UK. You must also be medically fit to drive.

We are a responsible business where safety is our number one priority. As such, during any visit to, or employment with Calor, you may be randomly selected to undergo a drugs and alcohol test. Such results, which would be shared with you, may be taken into consideration in relation to any employment application or continued employment.

If you are successful in being offered this role, you may be required to carry out pre-employment checks including but not limited to a DBS (basic disclosure) check.

Gas Service Engineer - Fulfilment L1 in Guildford employer: Calor Gas Ltd.

Calor Gas is an exceptional employer, offering a supportive work culture that prioritises safety and employee well-being. With competitive salaries, comprehensive benefits including private medical insurance, generous pension contributions, and opportunities for professional growth, employees are encouraged to develop their skills in a dynamic environment. Located in Surrey, the role of Gas Service Engineer provides the chance to make a meaningful impact while enjoying a flexible work-life balance and being part of a dedicated team committed to excellent customer service.

Calor Gas Ltd.

Contact Details:

Calor Gas Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Gas Service Engineer - Fulfilment L1 in Guildford

Tip Number 1

Network like a pro! Reach out to your contacts in the gas engineering field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Get your hands dirty with some practical experience. If you can, volunteer or shadow a Gas Service Engineer to gain insights into the day-to-day tasks. This not only boosts your CV but also shows potential employers your commitment to the field.

Tip Number 3

Prepare for interviews by brushing up on your customer service skills. Since this role involves dealing with customers, practice answering questions about how you would handle various scenarios. Show them you’re the friendly face they need!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.

We think you need these skills to ace Gas Service Engineer - Fulfilment L1 in Guildford

ACS Gas Qualified
Customer Service Skills
Gas Engineering Experience
Knowledge of LPG
Installation and Maintenance of Bulk LPG Tanks
Health and Safety Awareness
Ability to Follow Procedures and Instructions

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Gas Service Engineer role. Highlight your ACS Gas qualifications and any relevant experience you have with LPG systems. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your customer service skills and your flexible approach to work. Let us know why you're excited about joining Calor Gas and how you can contribute to our team.

Showcase Your Safety Mindset:Safety is our number one priority, so make sure to mention your awareness of health and safety standards in your application. We love candidates who have a safety-first mindset and can demonstrate this in their previous roles.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Calor Gas Ltd.

Know Your Stuff

Make sure you brush up on your ACS Gas qualifications and any relevant gas engineering experience. Familiarise yourself with LPG systems, installation, and maintenance of bulk tanks. This will show that you're not just a candidate, but someone who understands the technical side of the job.

Customer Care is Key

Since this role involves providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer needs are met.

Flexibility is Your Friend

The job requires a flexible approach, especially with the standby rota for emergencies. Be prepared to talk about your adaptability and willingness to travel. Share instances where you've had to adjust your plans or work outside of normal hours.

Safety First Mindset

Calor Gas prioritises safety, so be ready to discuss your understanding of health and safety legislation. Think of examples where you've implemented safety measures in your previous roles, and demonstrate that you have a proactive attitude towards safety.