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- Tasks: Support site management, maintain inventory, and ensure customer satisfaction in a dynamic logistics environment.
- Company: Join Calor, a company committed to diversity and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a safety-first team making a real impact in logistics.
- Qualifications: Customer service experience, strong organisational skills, and proficiency in Microsoft Office and SAP.
- Other info: Flexible working environment with a focus on teamwork and continuous improvement.
The predicted salary is between 20500 - 22000 £ per year.
Location: Glasgow
Salary: £24,570 - £26,000 Per Annum
Contract Type: Full Time / Permanent
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer‑focused position demands exceptional customer service skills across various communication platforms. We are looking to recruit a Customer Service driven Logistics Agent for our site in Glasgow.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety‑first operation and drive towards an incident‑free workplace.
- Place orders in the system for delivery/collection using SAP.
- Take inbound/outbound calls for customer orders, queries, and general information.
- Process orders, refunds/credits, and cylinder refill agreements.
- Receipt stock in/out received on trailers.
- Inventory stock control, complete physical stock counts and enter stock counts into the system.
- Raise and receive purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancellations, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through the telematics system.
- Agency time sheets.
- General housekeeping.
Do you/are you:
- An experienced Customer Service driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team, supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take personal ownership of tasks, especially safety.
- Experienced in Microsoft Office, SAP and Tru Tac.
- Articulate with good attention to detail.
If you want to see more about our benefits and the business, please visit our Careers page.
If this sounds like you, then why not apply? - we look forward to hearing from you!
To be considered for the above opportunity you must be eligible to live and work in the UK.
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success. We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Logistics Agent in Glasgow employer: Calor Gas Ltd.
Contact Detail:
Calor Gas Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Agent in Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceptional customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared. This shows you're engaged and gives you a chance to find out if the company is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our dynamic team!
We think you need these skills to ace Logistics Agent in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Logistics Agent role. Highlight your customer service experience and any relevant admin skills, especially with SAP and Microsoft Office.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've contributed to safety and compliance in previous roles, and show off your positive attitude!
Showcase Your Team Spirit: We love team players! In your application, mention times when you’ve supported colleagues or shared best practices. This will help us see how you can contribute to our dynamic environment.
Apply Through Our Website: Don’t forget to apply through our Careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Calor Gas Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the logistics industry and the specific role of a Logistics Agent. Familiarise yourself with SAP and any other relevant software mentioned in the job description. This will help you answer technical questions confidently.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as these stories will resonate well with the interviewers.
✨Safety First Mindset
Emphasise your commitment to safety during the interview. Be ready to discuss how you’ve contributed to a safe working environment in previous roles. This shows that you take personal ownership of tasks and align with the company's values.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the company’s approach to safety, or how they measure success in the Logistics Agent role. This demonstrates your genuine interest in the position and helps you assess if it’s the right fit for you.