Calor Gas is seeking a proactive and personable Customer Service Advisor to join our Customer Experience team in Elland. You’ll be the first point of contact for customers, resolving queries by phone and in writing, often at first contact, and you’ll promote Calor’s products during interactions.
Working hours are Monday to Friday, 8:00am–8:00pm with a rotational pattern; Saturday shifts 9:00am–1:00pm on a rota basis and bank holidays on a rota basis.
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Customer Experience Advisor - Fast-Paced Support in Elland employer: Calor Gas Ltd.
At Calor, we pride ourselves on being an excellent employer, offering a competitive salary and a comprehensive benefits package that includes private medical insurance, generous annual leave, and a market-leading retailer discount scheme. Our work culture is built on inclusivity and respect, fostering an environment where employees are empowered to grow and develop their skills, particularly in leadership roles like the Transport Controller position at our Neath site. With a commitment to safety and compliance, we provide ongoing training and support, ensuring that our team members can thrive while contributing to our mission of delivering exceptional service.