Customer Experience Advisor in Elland

Customer Experience Advisor in Elland

Elland Full-Time No working from home possible
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Calor Gas Ltd invites applications for a Customer Service Advisor based in Elland. This full-time role involves handling customer queries by phone and written correspondence, resolving issues at first contact where possible, and promoting Calor’s products.

The position sits in the Customer Experience Team, with working hours Monday to Friday 8:00am–8:00pm on a rotational basis, plus occasional Saturday/bank holiday shifts. The package includes benefits and a pension scheme.

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Customer Experience Advisor in Elland employer: Calor Gas Ltd.

At Calor, we pride ourselves on being an excellent employer, offering a competitive salary and a comprehensive benefits package that includes private medical insurance, generous annual leave, and a market-leading retailer discount scheme. Our work culture is built on inclusivity and respect, fostering an environment where employees are empowered to grow and develop their skills, particularly in leadership roles like the Transport Controller position at our Neath site. With a commitment to safety and compliance, we provide ongoing training and support, ensuring that our team members can thrive while contributing to our mission of delivering exceptional service.

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Contact Details:

Calor Gas Ltd. Recruitment Team