Calor Gas in Grangemouth is seeking a Customer Service Advisor to join our Customer Experience team. You’ll be the first point of contact for customers, handling queries by phone and email, and resolving issues at first contact where possible.
The role is permanent and full-time with shifts Monday to Friday, 8:00am–8:00pm, plus Saturday mornings on a rota. You will process orders, manage accounts, promote products, and contribute to smooth service through collaboration across departments.
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Customer Experience Advisor - Grangemouth (Great Benefits) employer: Calor Gas Ltd.
At Calor, we pride ourselves on being an excellent employer, offering a competitive salary and a comprehensive benefits package that includes private medical insurance, generous annual leave, and a market-leading retailer discount scheme. Our work culture is built on inclusivity and respect, fostering an environment where employees are empowered to grow and develop their skills, particularly in leadership roles like the Transport Controller position at our Neath site. With a commitment to safety and compliance, we provide ongoing training and support, ensuring that our team members can thrive while contributing to our mission of delivering exceptional service.
