Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for customers and resolve their queries with ease.
- Company: Join a leading gas services company known for its excellent customer support.
- Benefits: Enjoy competitive annual leave, private medical insurance, and exclusive staff discounts.
- Why this job: Make a real difference by providing outstanding support in a fast-paced environment.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading gas services company is seeking a Customer Service Advisor in Fawley. This position involves acting as the first point of contact for customers, resolving queries efficiently, and delivering outstanding support.
The ideal candidate is proactive, with strong communication skills and the ability to thrive in a fast-paced environment.
This full-time role offers competitive annual leave and benefits, including private medical insurance and staff discounts.
Customer Experience Agent - First-Contact Specialist in Bury St Edmunds employer: Calor Gas Ltd.
Contact Detail:
Calor Gas Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Agent - First-Contact Specialist in Bury St Edmunds
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this role is all about resolving queries efficiently and delivering outstanding support.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your answers. Remember, as a Customer Experience Agent, you'll need to convey information effectively to customers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Experience Agent - First-Contact Specialist in Bury St Edmunds
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Experience Agent role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, especially since this role involves resolving customer queries. Avoid jargon and make it easy for us to understand your message.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Calor Gas Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the gas services company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
As a Customer Experience Agent, you'll likely face various customer queries. Think about common scenarios you might encounter and prepare your responses. Practising how to handle difficult situations can demonstrate your problem-solving skills and proactive attitude.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, focus on articulating your thoughts clearly and confidently. Use examples from your past experiences to illustrate how you've successfully communicated with customers or resolved issues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about contributing to the company’s success.
