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- Tasks: Assist with inventory management, customer service, and transport planning in a dynamic logistics environment.
- Company: Join Calor, a company committed to diversity, inclusion, and innovation in the logistics sector.
- Benefits: Enjoy a competitive salary, flexible working hours, and a supportive team culture.
- Why this job: Be part of a safety-first operation that values your contributions and promotes personal ownership.
- Qualifications: Experience in customer service, transport administration, and proficiency in Microsoft Office and SAP required.
- Other info: Shift pattern is Wednesday to Sunday; must be eligible to work in the UK.
The predicted salary is between 20500 - 22500 £ per year.
Job Description
Logistics Agent Level 1
Location: Saxham
Salary: £24,570 – £27,000 Per Annum
Contract Type: Permanent / Full Time
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.
We are looking to recruit a Customer Service driven Logistics Agent for our site in Saxham.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Support site with Transport Compliance, ensuring operations adhere to relevant laws/regulations and safety standards.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Take Inbound/outbound calls for customer orders, queries, and general information.
- Receipt stock in/out received on trailers.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Agency time sheets.
- General housekeeping.
Shift Pattern: Wed to Sun
Do you/are you:
- An experienced Customer Service/Driven professional with a positive attitude.
- An experienced Transport Admin
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, SAP and Tru Tac.
- Articulate with good attention to detail.
If you want to see more about our benefits and the business, please visit our Careers page – https://about-us/careers
If this sounds like you, then why not apply? – we look forward to hearing from you!
To be considered for the above opportunity you must be eligible to live and work in UK.
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.
We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Stock and Customer Service assistant employer: Calor Gas Limited
Contact Detail:
Calor Gas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock and Customer Service assistant
✨Tip Number 1
Familiarise yourself with the logistics and transport compliance regulations relevant to the role. Understanding these laws will not only help you in interviews but also demonstrate your commitment to safety and compliance.
✨Tip Number 2
Brush up on your customer service skills, especially in handling inbound and outbound calls. Practising common scenarios can prepare you for real-life situations you'll encounter in the role.
✨Tip Number 3
Get comfortable with Microsoft Office, SAP, and Tru Tac software. If you have time, consider taking online tutorials or courses to enhance your proficiency, as this will make you stand out during the selection process.
✨Tip Number 4
Showcase your teamwork and organisational skills by preparing examples from your past experiences. Being able to articulate how you've supported colleagues and managed tasks effectively will resonate well with the hiring team.
We think you need these skills to ace Stock and Customer Service assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and logistics. Emphasise any roles where you managed inventory, handled customer queries, or worked with transport compliance.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific skills that align with the job description, such as your organisational abilities and experience with Microsoft Office, SAP, and Tru Tac.
Highlight Safety Awareness: Since the role emphasises safety standards, include examples of how you've contributed to a safe working environment in previous positions. This could be through compliance with regulations or proactive safety measures.
Showcase Communication Skills: Given the customer-focused nature of the position, provide examples of your communication skills. Mention experiences where you successfully handled customer inquiries or collaborated with team members to resolve issues.
How to prepare for a job interview at Calor Gas Limited
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer service, be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your communication skills and ability to remain calm under pressure.
✨Demonstrate Attention to Detail
The job requires meticulous inventory management and financial controls. During the interview, mention instances where your attention to detail has positively impacted your previous roles, especially in logistics or administration.
✨Familiarise Yourself with Relevant Regulations
Understanding transport compliance and safety standards is crucial for this position. Brush up on relevant laws and regulations before the interview, and be ready to discuss how you would ensure compliance in your role.
✨Emphasise Teamwork and Flexibility
This role involves working closely with colleagues and supporting drivers. Be sure to convey your ability to work well in a team and your flexibility to meet business demands, as these traits are highly valued by the company.
