At a Glance
- Tasks: Provide exceptional customer service and resolve queries over the phone and in writing.
- Company: Join Calor Gas, a leader in customer experience.
- Benefits: Competitive salary, flexible shifts, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Make a real difference by helping customers and promoting great products.
- Qualifications: Passion for customer service and strong communication skills.
Customer Service Advisor Coryton, EssexPermanent / Full Time£27,060 per annum + London Allowance Join Our Customer Experience Team at Calor Gas Are you a proactive and personable individual with a passion for delivering exceptional customer service? Calor Gas is looking for an enthusiastic Customer Service Advisor to join our Customer Experience team in Coryton. In this role, you’ll act as a first point of contact for customers — resolving queries over the phone and in writing, often at first contact. Working Hours: Our contact centre operates Monday to Friday, 8:00am – 8:00pm , with shift patterns allocated on a rotational basis. You’ll receive advance notice of your scheduled shifts. Saturday shifts: 9:00am – 1:00pm (on a rota basis) Bank Holidays: 9:00am – 5:00pm (on a rota basis) Key Responsibilities: Respond to inbound and outbound customer calls, providing timely and effective support. Process customer orders and handle account administration with accuracy. Promote Calor’s products and services during customer interactions. Investigate and resolve customer complaints in line with company policies and service standards. Achieve individual and team performance targets an...
Customer Service Advisor in Essex employer: Calor Gas Limited
At our Stoney Stanton site, we pride ourselves on being an excellent employer that prioritises safety and teamwork. Our supportive work culture fosters employee growth through hands-on training and development opportunities, ensuring that every Tank Operative can thrive in their role. With competitive salaries and comprehensive benefits, including full PPE and warm working attire, we are committed to providing a rewarding and meaningful work experience for all our staff.
