At a Glance
- Tasks: Manage customer debt and resolve overdue invoices while achieving performance targets.
- Company: Join a dynamic team at The Point, focused on customer support and business success.
- Benefits: Competitive salary up to £28,000, with opportunities for professional growth.
- Other info: Flexible shift patterns and a supportive work culture await you.
- Why this job: Perfect for problem-solvers who thrive in fast-paced, target-driven environments.
- Qualifications: Strong communication skills and a knack for handling challenging conversations.
The predicted salary is between 26810 - 32768 £ per year.
This role plays a critical part in supporting both our customers and the business by proactively managing customer debt, resolving overdue invoices, and helping us achieve key performance targets. You’ll work closely with customers, internal stakeholders, and third-party partners to secure positive outcomes, while also contributing ideas to continuously improve our processes and ways of working. This is a great opportunity for colleagues who enjoy problem-solving, handling challenging conversations professionally, and working in a fast-paced, target-driven environment.
Shift Pattern:
- Core Shift 08.30 - 17.00
- Early 8.00 - 16:30 (1 in 10)
- Saturday 9.00-13.00 (1 in 10)
- Late 11.30 - 20.00 (1 in 10)
- 1 Bank Holiday a year
Key responsibilities:
- Proactively contact customers to resolve outstanding debt, handling objections professionally and assertively to achieve successful outcomes.
- Negotiate and validate payment plans where appropriate, ensuring alignment with policy and customer circumstances.
- Work with third-party partners (e.g. Debt Collection Agencies and Legal Partners) to support debt recovery.
Early Collections Agent employer: Calor Gas Limited
At our Stoney Stanton site, we pride ourselves on being an excellent employer that prioritises safety and teamwork. Our supportive work culture fosters employee growth through hands-on training and development opportunities, ensuring that every Tank Operative can thrive in their role. With competitive salaries and comprehensive benefits, including full PPE and warm working attire, we are committed to providing a rewarding and meaningful work experience for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Early Collections Agent
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Calor Gas Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Early Collections Agent
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Calor Gas Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Calor Gas Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Calor Gas Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Calor Gas Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Calor Gas Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Calor Gas Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
