At a Glance
- Tasks: Deliver impactful fundraising events and support a community of passionate fundraisers.
- Company: Join CALM, a leading charity dedicated to suicide prevention.
- Benefits: Enjoy unlimited annual leave, hybrid working, and a nine-day fortnight.
- Other info: Be part of a creative, collaborative team focused on personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in fundraising and events.
- Qualifications: Experience in event delivery and a passion for supporter care.
The predicted salary is between 30000 - 33000 £ per year.
Your mission is to deliver a growing portfolio of owned, third-party and DIY Challenge Events, while also supporting wider fundraising events across CALM. You’ll join an ambitious team, fresh off its biggest fundraising year to date. You’ll help shape meaningful experiences for thousands of fundraisers and turbocharge your professional skills across fundraising, events and communication. You’ll help prevent suicide and make a life-saving difference for people struggling with life.
Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.
SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE
Our Challenge Events team has seen a massive increase in fundraiser numbers this year. We’re hiring to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more.
Responsibilities
- Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages.
- Provide end-to-end operational support for fundraising events, including liaising with venues, partners and suppliers, obtaining quotes, coordinating travel and logistics, working with production teams, preparing materials, producing risk assessments, and creation of event documentation such as briefs, schedules and post-event evaluations.
- Represent CALM at Events, including acting as an Event Day Lead, and attending wider CALM events.
- Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, contributing ideas, analysing performance, identifying opportunities and putting ideas into action.
- Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us.
- Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner.
- Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction.
- Help with the management and optimisation of Event email automated journeys used to steward participants in the lead up to and after their event.
- Help to devise and manage our event marketing strategy.
- Deliver stewardship calls to Event Fundraisers - welcoming them to the team after sign up, wishing them good luck before their event, or offering them fundraising guidance and support.
- Work confidently across key income platforms to ensure accurate setup, coding and reporting of fundraising pages, campaigns and donations, including JustGiving and Enthuse.
- Support on the maintenance of relevant pages on the CALM website.
- Analyse feedback from fundraisers via our post event surveys and identify areas for improvement.
- Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere.
- Recruit and manage volunteers to support at events.
- Work with the wider organisation to improve processes and data management.
- Support in other areas of Public Fundraising as required, including community fundraising and individual giving.
Your profile
Competencies
- A strong understanding of challenge event fundraising and event delivery.
- Able to take initiative, manage a varied work load with great organisational skills.
- Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email.
- Confident making telephone calls, with a friendly and empathetic telephone manner.
- A creative mind and ability to problem-solve.
- A self-starter, happy and able to develop areas of work that might not have been done before.
- Excellent IT skills.
- Willing to work occasional out of hours and weekends as required.
- Understanding of CALM, why people choose to support us.
- Act as a positive ambassador for CALM, working in line with our ethos, policies and branding.
Experience
- Experience in event delivery (preferably from within the third sector).
- Experience in a fundraising role.
- Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis.
Desirable
- Experience working with a CRM database (preferably Salesforce).
- Experience working with fundraising platforms, such as Just Giving and Enthuse.
- Experience of using email marketing tools and managing email campaigns.
- Experience of using G-suite.
Why work for us?
Reports to: Sally Rowley, Challenge Events Manager. Contract: Permanent. Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight. Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. Salary: £30,000 - £33,000. A work environment that values creativity, personal growth and collaboration.
Applications for this role close on Sunday 28th June.
About us
We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK. We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice. We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.
Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
Events Fundraising Officer in London employer: Calm
At CALM, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises personal growth and creativity. With benefits like unlimited annual leave, a nine-day fortnight, and access to therapeutic services, our team is empowered to make a meaningful impact in the fight against suicide while enjoying a healthy work-life balance. Join us in London Waterloo, where you can connect with passionate colleagues and contribute to life-saving initiatives in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Events Fundraising Officer in London
✨Tip Number 1
Get to know the organisation inside out! Research CALM's mission, values, and recent events. This will help you connect with the team and show your genuine passion for their cause during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it shows you're proactive!
✨Tip Number 3
Prepare for the interview by thinking of examples from your past experiences that showcase your skills in event delivery and fundraising. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm and appreciation for the opportunity.
We think you need these skills to ace Events Fundraising Officer in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for fundraising and supporting CALM shine through. Share personal stories or experiences that connect you to our mission – it’ll make your application stand out!
Tailor Your Application:Make sure to tailor your CV and cover letter to the Events Fundraising Officer role. Highlight relevant experience in event delivery and fundraising, and don’t forget to mention any creative ideas you have for engaging with fundraisers.
Be Personable:Remember, we’re looking for someone who can connect with our fundraisers. Use a friendly tone in your application, and show us that you can communicate effectively – whether it’s through email or on the phone.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people, and you’ll find all the details you need to make your submission as strong as possible!
How to prepare for a job interview at Calm
✨Know Your Cause
Before the interview, dive deep into CALM's mission and values. Understand why people fundraise for them and be ready to share your personal connection or passion for mental health. This will show your genuine interest and commitment to the role.
✨Showcase Your Event Experience
Prepare specific examples from your past roles where you've successfully delivered events or supported fundraising initiatives. Highlight your organisational skills and any creative solutions you implemented to overcome challenges. This will demonstrate your capability to handle the responsibilities of the Events Fundraising Officer.
✨Engage with Fundraisers
Think about how you would connect with fundraisers on a personal level. Be ready to discuss strategies for stewarding them effectively and how you would create meaningful experiences. This shows that you understand the importance of supporter care and community building.
✨Ask Insightful Questions
Prepare thoughtful questions about the Challenge Events team and CALM’s future plans. Inquire about their biggest challenges and how you can contribute to overcoming them. This not only shows your enthusiasm but also your proactive approach to being part of the team.
