Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage the order pipeline and ensure timely fulfilment while resolving operational queries.
- Company: Join Callaway Golf, a leader in premium golf equipment and an innovative workplace.
- Benefits: Enjoy a competitive salary, private medical insurance, generous holidays, and staff discounts.
- Why this job: Make a real impact in a dynamic role with clear responsibilities and growth opportunities.
- Qualifications: 2 years' experience in retail or logistics, with strong Excel and SAP skills.
- Other info: Diverse team culture that values new perspectives and encourages everyone to apply.
The predicted salary is between 50000 - 55000 £ per year.
Callaway Golf is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf enjoyable for everyone!
Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.
We’re looking for a proactive and detail-oriented Sales Operations Analyst to join our operations team. This role is critical to maintaining the smooth flow of orders across the business — targeting first time on time and in full delivery. The Sales Operations Analyst will support the end-to-end order pipeline, triage operational queries between Customer Service, Sales and our Logistics and Distribution Centre teams. With a strong emphasis on stakeholder coordination, and process accuracy, this role ensures our operations run efficiently, reliably, and in alignment with commercial goals. This is a great opportunity for someone who’s ready to take the next step in their career, with the chance to broaden your skills in a role that offers variety, clear responsibilities, and visible impact.
ROLES AND RESPONSIBILITIES
- Review and manage the order pipeline, ensuring timely allocation, fulfilment in full and on time, along with resolution of exceptions.
- Manage bookings and collections with customers and 3PLs.
- Ensure accurate setup of Value-Added Services (VAS) per customer requirements.
- Process and oversee EDI customer orders, identifying and resolving errors and coordinating with relevant teams to ensure data integrity and timelines achieved.
- Monitor and report on order delays, providing root cause analysis and escalation where necessary to support timely resolution.
- Act as a key liaison between Sales, Customer Service, Logistics operations, and EMB teams to triage queries to maintain efficient order flow and maximize revenue.
- Build strong working relationships with DC operations and inbound logistics to proactively manage fulfilment performance and issue resolution.
- Contribute to UAT and QA activities as part of warehouse move project.
- Maintain and distribute operational reporting dashboards, highlighting trends across order management and fulfilment.
- Identify recurring issues through reporting analysis.
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
- Proficient in Microsoft Applications (i.e. Word, Outlook, Powerpoint etc.).
- Advanced Excel skills.
- Experience SAP is essential (SAP S/4 preferred).
- A customer-first mindset with confidence handling orders and queries.
- Clear and professional communication, with the ability to build strong working relationships.
- Highly organized, detail-oriented, and comfortable working in a cross-functional environment.
EDUCATION AND EXPERIENCE
- Approximately 2 years’ experience in retail, logistics or operations, with proven ability to work confidently in systems and adapt quickly to new tools and processes.
- Experience with process documentation, UAT, or training coordination is a plus.
- Prior experience in a retail or wholesale apparel/footwear environment is highly desirable.
If you have the skills and experience we are looking for, apply today to join us as a Sales Operations Analyst on this exciting fixed-term opportunity.
Sales Operations Analyst employer: Callaway
Contact Detail:
Callaway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values, especially since we’re all about innovation and making golf enjoyable. Tailor your answers to show how you fit into that vision.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the Sales Operations Analyst role. Highlight your attention to detail and customer-first mindset, as these are key for us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at TravisMathew.
We think you need these skills to ace Sales Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Analyst role. Highlight relevant experience, especially in logistics and operations, and don’t forget to showcase your advanced Excel skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our mission at TravisMathew. Keep it concise but impactful.
Showcase Your Communication Skills: Since this role involves liaising between various teams, make sure to demonstrate your clear and professional communication style in your application. We want to see how you can build strong working relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with TravisMathew!
How to prepare for a job interview at Callaway
✨Know Your Numbers
As a Sales Operations Analyst, you'll be dealing with data and metrics. Brush up on your Excel skills and be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of reports or dashboards you've created to showcase your analytical abilities.
✨Understand the Order Pipeline
Familiarise yourself with the end-to-end order process. Be prepared to explain how you would manage order fulfilment and handle exceptions. Think about specific scenarios where you successfully resolved operational issues and how that could apply to this role.
✨Build Relationships
This role requires strong collaboration with various teams. During the interview, highlight your experience in cross-functional environments. Share examples of how you've built relationships with stakeholders to improve processes or resolve conflicts.
✨Show Your Customer-First Mindset
Since this position involves liaising with customers and handling queries, demonstrate your customer-first approach. Prepare to discuss how you've prioritised customer satisfaction in past roles and how you would ensure a smooth order flow for clients.